Hamilton Honda

Outstanding Sales Experience from M&M My family had done the research on the car we wanted and knew we were going to buy the certified used vehicle provided the test drive went well. MAX m My family had done the research on the car we wanted and knew we were going to buy the certified used vehicle provided the test drive went well. MAX met with us, took us on a test drive, pointed out all the features of the car, then sat us down to complete the paperwork. Since there was a slight pull to the right, Max made sure the car got into the service department while we did the paperwork. They balanced the wheels and adjusted the tire pressure, making sure the car was in tip-top shape. We weren't financing, so it would be an outright cash purchase. Max walked us through the additional options we could choose and helped us get all the paperwork in order. He then introduced us to MATT to complete the process. There was a slight mistake in an extra warranty purchase, but Matt recognized it, corrected it, and let us know that it had been addressed. After the paperwork was done and the car was ready, Max came back and sat with me to make sure I was comfortable with all the new electronic features and standards (lights, wiper blades, gas tank release, etc.). I have been driving the car now for four days and LOVE it!!! I know this was the right buy and feel really good about the way I was treated. No process is perfect 100% of the time, so realizing and taking care of mistakes speaks volumes to their commitment to their customers. If you are thinking of buying a car and want an exceptional experience, I recommend Hamilton Honda. More

Service to comply with a recall All good....Gary reminded me I was entitled to a free oil change and a free car wash.. Everything was good. Time to complete service was about wha All good....Gary reminded me I was entitled to a free oil change and a free car wash.. Everything was good. Time to complete service was about what I was told it would be. More

Recall repair Upon arrival for my appointment, I was greeted by Nicole. She processed the paperwork and walked me over to sign in for a ride home since my car coul Upon arrival for my appointment, I was greeted by Nicole. She processed the paperwork and walked me over to sign in for a ride home since my car could take up to 2.5 hours. She texted to let me know she was available for any questions or wanted to check on the status of the repair. She arranged for me to be picked up when my car was ready. It was an overall good experience from start to finish. Employees including cashiers, mechanics, and service departments are very courteous, professional. Very good customer service! More

Good service Service was performed in a professional way. The agent also pointed to things that need servicing on my next visit. He also pointed to items that are Service was performed in a professional way. The agent also pointed to things that need servicing on my next visit. He also pointed to items that are needed to be serviced now. The entire service was performed in an hour and a half. They have a very good lounge to wait while the car is being serviced. Coffee and bagels were good. More

Service appointment Gary Doan was my service adviser. He explained the issues with the emission system and provided a detailed estimate of the cost. He explained that a Gary Doan was my service adviser. He explained the issues with the emission system and provided a detailed estimate of the cost. He explained that at the time they tightened gaskets and made other adjustments that might correct the problem. He arranged that I paid no fee for the work that was done that day, which I greatly appreciated. He said to call him directly if the light came on and he would make arrangements to get the problem addressed. He was professional and fully explained the costs and the scope of work should I need additional service. More

Quick oil change! First time service at Hamilton! Honored coupon even with my S2000! Will plan to come back for future services! Thanks quick oil group! coupon even with my S2000! Will plan to come back for future services! Thanks quick oil group! More

ALWAYS A GREAT EXPERIENCE ALWAYS A GREAT PLEASURE COMING OUT TO HAMILTON HONDA. THE STAFF IS ALWAYS ON POINT AND EVERYBODY IS ALWAYS VERY HELPFUL. CAN'T WAIT TO RETURN ALWAYS A GREAT PLEASURE COMING OUT TO HAMILTON HONDA. THE STAFF IS ALWAYS ON POINT AND EVERYBODY IS ALWAYS VERY HELPFUL. CAN'T WAIT TO RETURN More

Thanks for the info Tony! Despite the fact that I was not in the market for a purchase or lease last night (I was waiting for service to be completed on my current vehicle), Mr Despite the fact that I was not in the market for a purchase or lease last night (I was waiting for service to be completed on my current vehicle), Mr. Servedio was willing to spend time with me to discuss the pros & cons of leasing and/or purchasing my next vehicle. I have never been in the position to lease previously, and was looking for information as I approach a life change and a vehicle change in the future. Thanks also to Dan in Express Service . More

Romesh helped us once again to find the right vehicle to meet our needs. This was our second time purchasing/leasing at Hamilton Honda and certainly won’t be the last. meet our needs. This was our second time purchasing/leasing at Hamilton Honda and certainly won’t be the last. More

Best In Service My Experience was exceptional with the dealership. John Novak and Matt was very helpful and understood my need and provided wide ranges of options in My Experience was exceptional with the dealership. John Novak and Matt was very helpful and understood my need and provided wide ranges of options in buying a car within my budget. Will highly recommend the place for your next car. More