Hamilton Honda

Great Serivce, But Reason is Troublesome The service provided was outstanding and responsive. Communication was excellent and the work was done in a timely manner. However, my wife and I are The service provided was outstanding and responsive. Communication was excellent and the work was done in a timely manner. However, my wife and I are deeply disappointed with the end product. We are now having serious concerns with the quality of Honda vehicles.We both have leased 2017 Honda CRV's. First, there was a recall on both for the stick shift buttons. Then the battery in my wife's car went dead after only 6000 or so miles. This past Saturday, the battery in my CRV went dead after driving a little over 19000 miles. We both drive our cars daily and do not leave anything turned on. When AAA arrived and jumped my car, the service technician told me that they have seen an unusual amount of dead batteries in Honda CRV's. At the dealership, I was told that Honda had changed battery manufacturers and that dead batteries was a common occurrence. I don't understand why this is not a recall situation and why Honda does not find a quality battery manufacturer. As a result, we are now seriously considering switching to either Nissan or another car manufacturer due to a loss of confidence in Honda vehicles. More

Hamilton Honda takes such good care of me! Excellent customer service rep gladly helped set up appointment over the phone rather than insisting I go on line. Friendly helpful staff greeted me a Excellent customer service rep gladly helped set up appointment over the phone rather than insisting I go on line. Friendly helpful staff greeted me as I pulled in. Very pleasant inside service rep explained all details of what is included in free multi-point inspection. Suggested tire rotation due to mileage and provided a discount. The inspection time took much less than projected. Great job! More

Very caring and helpful service!!!!! The Service coordinator took me in without an appointment, fit me inn and was very helpful!!! Friendly service staff nice wait accommodation Five s The Service coordinator took me in without an appointment, fit me inn and was very helpful!!! Friendly service staff nice wait accommodation Five stars service More

Quick and friendly service Oil change and 3 other required services were needed for my Pilot. They were preformed in less than the expected time that was originally stated. ser Oil change and 3 other required services were needed for my Pilot. They were preformed in less than the expected time that was originally stated. service staff and cashiers were very friendly and helpful. More

Excellent service in all aspects! Excellent team service with excellent lead of Mike Odendaal. Subsequent installation of runners, wheel locks and key repair was quick and very well do Excellent team service with excellent lead of Mike Odendaal. Subsequent installation of runners, wheel locks and key repair was quick and very well done! Thank you Lenny DiJoseph and staff! It was a wonderful customer experience in every aspect! More

Service The service representative was a polished individual and delivered on time. The free coffe is very good quality. The bagels are great too, I cant be The service representative was a polished individual and delivered on time. The free coffe is very good quality. The bagels are great too, I cant believe the quality in a car dealership. More

Service review Javid, one of the service managers, took the time to discuss an oil consumption concern that we are having with our 2014 Honda Accord. He explained w Javid, one of the service managers, took the time to discuss an oil consumption concern that we are having with our 2014 Honda Accord. He explained what we should do following our oil change and we will follow his instructions regarding bringing our car in every 1,000 miles to have the oil level checked . Javid helped us to feel better about what would be done to assure us that the concern would be taken care of. Nicole, the front desk service rep was also helpful in checking in our car and answering our questions. More

Very good customer service They are very considerate in what needs to be done for my van, considering my deficiency in my communication. I’m greatly grateful to the people who They are very considerate in what needs to be done for my van, considering my deficiency in my communication. I’m greatly grateful to the people who served me. Thank you very much. More

Great Customer Service; Mike Odendaal Thank you! Bought a used car for Mike Odendaal. He spend extra time working with me despite it being close to closing time. Mr. Odendaal listened to me and worke Bought a used car for Mike Odendaal. He spend extra time working with me despite it being close to closing time. Mr. Odendaal listened to me and worked hard to find the perfect fit for my needs and budget. I'd recommend Hamilton Honda and Mike Odendaal to anyone. The Finance team was also great, did an excellent job taking the time to explaining everything. Thank you! Brent More

Excellent service! Great customer support. It was a very pleasant experience from scheduling to dropping the car off and completing the work. Would highly recommend this location. pleasant experience from scheduling to dropping the car off and completing the work. Would highly recommend this location. More