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Hamilton Honda

Hamilton, NJ

4.4
5,089 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,089 reviews

August 16, 2019

Certified? Bought a certified preowned civic, vent louvers broken, air recirculation motor dead, 12v power port not working. After 6 mths everything is fixed wit More

by Certifiable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romesh Chandra
Aug 17, 2019 -

Hamilton Honda responded

Dear Valued Customer, Thank you for sharing your feedback. We are happy to hear everything was fixed without issues! We take your concerns seriously and are dedicated to quality service that gets you back on the road fast. Please feel free to reach out to us with your name and vehicle information if there is anything further we can do for you. As a valued Hamilton Honda customer, it is always our #1 goal to Exceed Your Expectations. Thank you again for your feedback, without it we can't improve.

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August 16, 2019

Great service Our salesman Parth was professional and very knowledgeable above that he was easy to work with and followed through with everything he said. Becky was More

by Giant guy10#
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Morone, Parth Sheth
Aug 17, 2019 -

Hamilton Honda responded

Dear Giant guy10#, Thank you for sharing your story about your car buying experience. We are thrilled to know you were in such great hands with Parth Sheth and that he stood by his word every step of the way. We truly thank you for choosing Hamilton Honda and look forward to delivering more great experiences throughout your ownership. On behalf of the entire team, congratulations and welcome to the Hamilton Honda family!

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August 16, 2019

THE BEST SERVICE Made an appointment last week for service (10:15 am on 8/16/19). I was in and out in about 45 minutes. I recently had surgery and using a walker. More

by GRAPPSS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Schuldes
Aug 17, 2019 -

Hamilton Honda responded

Dear GRAPPSS1, Thank you for taking the time to share your story. We really appreciate your business and value the opportunity to provide you with 5-Star Service. It is great to know our staff brought your vehicle to you and made you feel recognized and valued - Because you very much are! We are also pleased that your service experience was efficient, as that is exactly what we strive for. On behalf of the entire team, thank you for choosing Hamilton Honda. We hope to have the pleasure to serving you again.

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August 15, 2019

Fantastic Oil Change !!!! Was in and out in about an hour....oil changed tires rotated car checked over!!! I love going to this dealership for an oil change friendly curious an More

by Mike Atlantic Highlands NJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Velez Service Director
Aug 17, 2019 -

Hamilton Honda responded

Dear Valued Customer, Thank you for your great review! We certainly do care about you and your Honda and are so delighted to know you had such a fantastic experience. We strive to provide friendly, efficient and quality service and it's great to hear you received just that. Thank you for choosing Hamilton Honda. We look forward to serving you again.

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August 15, 2019

Routine Service Another perfect visit to Hamilton Honda, everything went as scheduled and I was in and out. Everything from the valet greeting me to them offering to More

by Cwj108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The whole express service team
Aug 17, 2019 -

Hamilton Honda responded

Dear Cwj108, From the moment you arrive to Hamilton Honda to the moment your service is completed, Exceeding Your Expectations is at the foremost of our minds. We couldn't be happier that each member of our Express Service team was committed to providing you such an awesome routine service experience! We can't wait to share your feedback with them and truly thank you for choosing Hamilton Honda to service your vehicle. We look forward to welcoming you back for your next visit.

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August 15, 2019

Buying a car, first time I had a great experience at Hamilton Honda, I went in not really sure what I wanted but Tony was great. We found a great car at a great price and righ More

by dh96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Manno
Aug 17, 2019 -

Hamilton Honda responded

Dear dh96, We are so glad to listen to your story about your car buying experience with Tony Manno. Everything you mentioned hits the mark on our culture here at Hamilton Honda, which is driven by our commitment to helping customers making well informed buying decisions. Tony's genuine, friendly and helpful approach to his customer's needs has made him a tremendous asset to our team and we can't wait to share your compliments with him. On behalf of the entire team, congratulations on your new Honda and welcome to the Hamilton Honda family!

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August 14, 2019

Keep Up the Excellent Work Michael, the Service Advisor, was very courteous and knowledgeable. He had me in and out in a very reasonable time. Kudos to Michael. Thank you, H More

by Tony Dabb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, service advisor
Aug 14, 2019 -

Hamilton Honda responded

Dear Tony Dabb, Thank you for sharing your feedback about your experience with our Service Advisor, Michael Perri. It is great to work with a courteous and knowledgeable team member who is committed to providing quality service in an efficient time. We truly appreciate your compliments and can't wait to share them with Michael and the rest of our team. We value your business and sincerely thank you for trusting in Hamilton Honda for your servicing needs. On behalf of the entire team, we hope to see you again and continue to deliver the excellent service you expect and deserve for years to come.

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August 13, 2019

Customer focused awesome service Hamilton Honda is the best. I enjoyed the excellent service. The service Advisor Nicole and Certified Technician Cosme was friendly and helpful. A ple More

by Min123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Dey , Cosme
Aug 14, 2019 -

Hamilton Honda responded

Dear Min123, Thank you for spending the time to share your review about your experience with Nicole Dey and Cosme. We are extremely happy to hear how committed they both were to providing you with the friendly, helpful and pleasant service you very much deserve as a valued customer. It is truly our pleasure to focus on you, take care of your vehicle needs and Exceed Your Expectations! We sincerely thank you for choosing Hamilton Honda and hope to have the pleasure of welcoming you back next time you're due for maintenance.

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August 12, 2019

Excellent Customer Experience! As a customer service provider myself, I know excellent service when I experience it. Hamilton Honda representatives are first rate all the way! Alway More

by LBIfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Randall
Aug 12, 2019 -

Hamilton Honda responded

Dear LBIfan, We appreciate your review and sincerely thank you for taking the time to share your compliments! As a customer service provider yourself, it means a lot to us to know you had an excellent experience here. We will continue working hard to provide you with more excellent experiences throughout your ownership. On behalf of the entire team thank you for your business and welcome to the Hamilton Honda family!

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August 12, 2019

Lease renewal Michale was very helpful with the options available to me. The prices were a little on the high side, but I don’t blame Michael for that. Once the dec More

by amitmu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lily Li, Mike Odendaal
Aug 12, 2019 -

Hamilton Honda responded

Dear amitmu, Thank you for sharing your honest feedback about your leasing experience with Mike Odendaal and Lily Li. We value your business and care very much about every every aspect of your experience. It is great to hear that Mike and Lily worked exceedingly hard to provide you with an efficient and quick leasing experience and trust that they were thorough throughout the process. We sincerely thank you for choosing Hamilton Honda again for your leasing needs and look forward to continuing to provide you with excellent service throughout your leasing ownership. Thank you again!

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