Hamilton Honda

Honda Experience I had to take my CRV in for a recall service. Chris Alfinito handled the experience and my recall was taken care of immediately. Everything was hand I had to take my CRV in for a recall service. Chris Alfinito handled the experience and my recall was taken care of immediately. Everything was handled pleasantly and professional. Thank you Chris. More

Quick Oil change Arrived a few minutes before the express service opened. Greeted courteously at opening; checked in at 7:10 AM.... then enjoyed a freshly made ham, eg Arrived a few minutes before the express service opened. Greeted courteously at opening; checked in at 7:10 AM.... then enjoyed a freshly made ham, egg and cheese bagel; three different pleasant employees asked if I wanted coffee, each not realizing the others had asked me. We all had a good laugh. By the time I finished my bagel, and read some of a newspaper, my phone rang. Ridgeline was done! I checked out and left at 7:35 AM! Great experience! More

Recall Fix This is a great dealership! I have bought 5 Hondas here over the years. Great people, great service. Very polite, professional. Can use regular This is a great dealership! I have bought 5 Hondas here over the years. Great people, great service. Very polite, professional. Can use regular service or express for the small stuff. More

Overtly satisfied I just want to say Zack was amazing. I went into the dealership with low expectations of even getting anything and I came home with a brand new beauti I just want to say Zack was amazing. I went into the dealership with low expectations of even getting anything and I came home with a brand new beautiful car !!! Zack was patient understood my needs in a car and my budget. The energy within the dealership itself was amazing and welcoming ... let alone the percs of def for life ... best experience HANDS DOWN. More

Great and easy buy on an Accord Have had an Accord for many years but wanted to see the updated model. I told staff upfront I was not committed to buy that day. I greatly dislike t Have had an Accord for many years but wanted to see the updated model. I told staff upfront I was not committed to buy that day. I greatly dislike the whole car buying process but Sue and Luke were as helpful, knowledgeable and above all patient. I ended up buying the car and it was the easiest and most pleasant car buying experience I’ve had. And I love the car. More

New Honda Pilot I spent sometime searching for a vehicle and a dealership. I’m glad I picked the Honda Pilot and Hamilton Honda. I worked with their sales person Hann I spent sometime searching for a vehicle and a dealership. I’m glad I picked the Honda Pilot and Hamilton Honda. I worked with their sales person Hannah Husein and she was very helpful and knowledgeable. I would strongly recommend her and Hamilton Honda. More

Purchases of 2015 and 2019 Hondas. This is the second purchase from Hamilton Honda. My past and most recent experience were both excellent. Mr. Salas was a pleasure to work with. I ha This is the second purchase from Hamilton Honda. My past and most recent experience were both excellent. Mr. Salas was a pleasure to work with. I had questions after the sale that he was quick to answer. More

Easy Peasy With my appointment made ahead of time, service was quick. This is my first Honda and I can't imagine getting any other. Enjoyed the coffee! With my appointment made ahead of time, service was quick. This is my first Honda and I can't imagine getting any other. Enjoyed the coffee! More

Additional charges asked when getting plates for my new car I wanted to give zero for Mr. Ira but had no provision. I recently purchased odyssey 2019 and had good experience. I payed 6000$ down and was told I wanted to give zero for Mr. Ira but had no provision. I recently purchased odyssey 2019 and had good experience. I payed 6000$ down and was told it includes everything like registration fees, dealer fees , document fee , sales tax etc etc and does not have to worry . When I was asked to pick my plates I was asked for additional charges and was told to speak to Mr. Ira for additional details. Mr. Ira told below to me: 1) one of Hamilton Honda representative made mistake during registration process which caused additional charges and I have to simply pay it. 2) He told its not his problem and up to me either to pay additional charges or leave place without plates. 3) he used word ‘Ridiculous’ on me whenever I asked for details on this extra charges. 4) finally he simply walked awake from his desk when I was asking for help to address this issue. I believe he has racial issue with his customers. I am sure and I still believe that Hamilton would take it up seriously and take action on Mr.Ira I waited for three to four days to see if anyone from Hamilton would call me on this. I ended up writing this review as I was let with no option. I feel like losing trust and terrible upset with Hamilton Honda due to this. Also my temporary plates were already expired and no calls yet from Hamilton Honda to help customer on this even though it’s not because of me. More

I felt very well taken care of and comfortable . I love my new car and would recommend the Honda CRV to anyone looking for a new car. Hamilton Honda is an efficient and comfortable place to buy a new I love my new car and would recommend the Honda CRV to anyone looking for a new car. Hamilton Honda is an efficient and comfortable place to buy a new car. My sales rep, Jeff Randall was wonderful to work with. More