Hamilton Honda

Hamilton Honda responded

Dear MinivanDad215, It makes our day to know this was the best car buying experience you've ever had! Thank you for letting us know Kerri and Becky made such a fantastic impression on you. Although we are sorry to hear you had a less than stellar experience somewhere else, we are thrilled you came in to Hamilton Honda and allowed us the opportunity to provide you with the exceptional service you deserve. On Behalf of the entire team, thank you for your business and welcome to the Hamilton Honda family!

Hamilton Honda responded

Dear Bob Vecere, Thank you for sharing your positive feedback about your service experience. We strive to provide an efficient and professional experience while maintaining the high quality standards you expect and deserve. We are delighted to know Nicole was helpful, polite and highly responsive to your needs. Although it may have taken a little bit longer than you anticipated, it sounds like Nicole was focused on ensuring the quality of the service you received and ensuring you were 100% taken care of so you were able to trust that you were in the right hands - which you were! She is certainly an asset to Hamilton Honda and we cant wait to share your compliments with her and our team! Thank you again, we appreciate your business and look forward to serving you again in the future.

Hamilton Honda responded

Dear Cwj108, Thank you for sharing your feedback about your efficient appointment experience with our Express Service Department! We are extremely glad to hear your appointment started on time and we Exceeded Your Expectations! Your great experience is our #1 priority and our Service Team works very hard to ensure that you and your Honda are well taken care of each and every time you visit. Thank you for being a valued Hamilton Honda customer. We look forward to serving you again the next time you are due for service.

Hamilton Honda responded

Dear snowy, Thank you for taking the time to share your feedback about your experience with John Novak. We are very happy to hear John was excellent in explaining everything to you, resulting in a very professional experience. Your satisfaction is our #1 priority! On behalf of the entire team, thank you for choosing Hamilton Honda for your new vehicle. We appreciate your business and sincerely welcome you to the Hamilton Honda family.

Hamilton Honda responded

Dear Cathy, Thank you for letting us know about the great service you received from your Service Advisor, Mike Perry. We know how important it is to be informed throughout your service visit and we appreciate your feedback about Mike doing just that. Receiving a discount is also a very nice reward while investing the time in servicing your Honda. It sounds like Mike went above and beyond to ensure you and your Honda were in great hands. Thank you again for your feedback, it means a lot to us. We hope you continue to choose Hamilton Honda for your future servicing needs!

Hamilton Honda responded

Dear Sergio G, We appreciate you spending the time to share your nice words about Jeff Breza, Jose Velez and Alex Guerrero. When things come up, we know how important it is to be able to trust us as your Honda dealership to resolve any issues you have, no matter how small. We appreciate your trust in us and are glad to hear our Sales, Service and Express Service Teams came together and worked hard to get you back on the road fast. We wish you many safe miles on the road ahead and look forward to welcoming you back for your next Sales or Service visit. Thank you again!

Hamilton Honda responded

Dear Sam91, A stress-free experience for our valued customers is one of our priorities and we are delighted to know that is what you had here with the help of Hugh Daley in Sales and Chris Wells in Finance. Thank you for giving us the opportunity to earn your business. Please be assured our commitment to service doesn't stop at the sale; We are dedicated to Exceeding Your Expectations throughout your Ridgeline ownership! If you shall ever need anything, please do not hesitate to reach out to any member of the Sales or Service Team. It is our pleasure to serve you. On behalf of the entire team, thank you for your business and welcome to the Hamilton Honda family!

Hamilton Honda responded

Dear joesnore23, Thank you for letting us know about the fantastic service you received in Express Service! Consistent quality service is what we strive for and we are thrilled you were so well taken care of and received the attention you deserved during your recent visit. Thank you for trusting in Hamilton Honda for your services! We appreciate your business and look forward to seeing you again in the future!

Hamilton Honda responded

Dear Mu6atu, Thank you for sharing your feedback with us! We are so glad Joanne, Lily and Tony made you feel comfortable and worked hard together to provide you with the wonderful car buying experience you deserve. Your recommendations are highly appreciated and we are truly looking forward to serving you throughout your ownership journey. Exceeding Your Expectations is the #1 priority of our entire Sales and Service Team! Thank you for choosing Hamilton Honda and congratulations on your new vehicle!

Hamilton Honda responded

Dear Iris & George, We greatly appreciate you spending the time to share such wonderful feedback about your experience with Zack Musari and Chris Wells. Everything you mentioned describes our core values and culture here at Hamilton Honda which are driven by treating customers with respect, transparency and professionalism. We wholeheartedly believe in honest value and providing customers with an experience that we would want to experience ourselves. It seems as though Zack and Chris have truly fulfilled their commitment to Exceed Your Expectations and we could not be happier that in turn we have the pleasure of welcoming you to the Hamilton Honda family. On behalf of the entire team, thank you for allowing us the the opportunity to earn your business and congratulations on your new Honda! We hope you enjoy all that your new vehicle and Hamilton Honda has to offer for many years to come.