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Hamilton Honda

Hamilton, NJ

4.5
5,085 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,085 reviews

July 05, 2019

Excellent sales information and knowledge of the car Our sales person, James Mack, was very friendly, knowledgeable and professional. He was patient and understood what we wanted in a vehicle and the pri More

by Deborah Price
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Morone, George Alexander, Jay Mack
Jul 06, 2019 -

Hamilton Honda responded

Dear Deborah Price, We sincerely thank you for the kind compliments you shared about your recent experience with our Sales and Finance Team. We are delighted to know how friendly, knowledgeable, patient and professional James Mack was because we understand just how important that is while making such an important purchase. We are also very happy to hear how helpful Rebecca Morone was in Finance! We believe very deeply in teamwork and taking care of our customers in every possible way! Thank you for choosing Hamilton Honda for your new vehicle. We appreciate your business and welcome you to the Hamilton Honda family!

July 04, 2019

Service Completed as Promised At my last oil change, a four-wheel alignment and serpentine belt replacement were recommended. When I arrived for my appointment, my service advisor More

by HondaAccordforLife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yanni Komnenos
Jul 05, 2019 -

Hamilton Honda responded

Dear HondaAccordforLife, Thank you for sharing your story about your recent service experience! Having your service completed as promised and the work properly completed with the help of your Service Advisor's suggestions makes us very happy! We strive to delivery quality, dependable and reliable service and are very pleased to know that is exactly what you received. We sincerely thank you for allowing us to serve you and look forward to welcoming you back to Hamilton Honda when you are due for your next service! Thank you again!

July 03, 2019

Best Car Buying Experience Ever If you need an automobile and want a completely stress free purchase experience from start to finish, then head to Hamilton Honda and ask for Hugh Dal More

by JAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Florentino, Matthew Andrews, Tony Servedio, Hugh Daley, Sumherr White
Jul 03, 2019 -

Hamilton Honda responded

Dear Extremely Happy Buyer, We are thrilled to hear about your best car buying experience ever being right here at Hamilton Honda! Your feedback helps us toward our goal of ensuring we constantly provide Red-Carpet Treatment to our valued customers. From the moment you walked through the doors to the moment you drove off with your new Honda, it seems as though Hugh, Tony and Matt were all genuinely committed to guiding you and assisting you in every possible way to deliver an exceptional experience. We sincerely thank you for allowing us the opportunity to Exceed Your Expectations, as without the opportunity it would not have been possible to earn your business. On behalf of the entire team, congratulations on your new Honda and welcome to the Hamilton Honda family!

July 03, 2019

overall it was great working with hamilton honda staff while leasing my suv and the finance manager and the suggestions; the staff was knowledgable enough to More

by siva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parth Sheth
Jul 03, 2019 -

Hamilton Honda responded

Dear siva, Thank you for sharing your feedback about your recent experience working with our staff. We greatly appreciate your recognition of our team's knowledge and suggestions during your leasing process! We value your business and thank you for choosing Hamilton Honda to lease your new vehicle. We look forward to providing you with excellent customer service throughout your leasing term. On behalf of the entire team, welcome to the Hamilton Honda family!

July 03, 2019

weekend tow drop off Had to have my car towed from Philly to drop off at my dealer in Hamilton on a Saturday night. I got texted promptly after 7AM on Monday to call, whi More

by Progshots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, in service dept
Jul 03, 2019 -

Hamilton Honda responded

Dear Progshots, Thank you for sharing your story about your recent experience with our Service Department. It is a pleasure to hear how efficient and pleasant your visit was, especially during a time when you needed it the most. We are glad you were well taken care of with the help of your Service Advisor's clear and quick communication. Thank you for trusting in Hamilton Honda for your service, we truly appreciate it and look forward to serving you again in the future.

July 02, 2019

Impressive Dealership Yesterday, I had an excellent experience at Hamilton Honda from start to finish. From the moment I walked into the showroom, I was greeted by Ira Dou More

by Carol19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Doubert, Lily Li, Bob O'Connor, John Carino, Mo Ansari
Jul 02, 2019 -

Hamilton Honda responded

Dear Carol19, We cannot thank you enough for sharing your story and every step of your recent car purchase. It truly helps us capture the genuine, kind, patient and professional approach of the entire team that worked with you to ensure you had an excellent experience from start to finish. Everything you mentioned describes our core values and culture here at Hamilton Honda that we all believe so deeply in, which is to make our customers feel valued, welcomed and appreciated, which you very much are. Please be assured our commitment to customer service doesn't end at the sale. We look forward to continuing your Honda ownership journey with you and Exceeding Your Expectations for many years to come. On behalf of the entire team, thank you for your business and welcome to the Hamilton Honda family!

July 02, 2019

I was happy with the time it took to complete the work The work was performed quickly and the customer area was clean; I was very happy with the customer service people I was in contact with. More

by mattdee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ira Doubert
Jul 03, 2019 -

Hamilton Honda responded

Dear mattdee, Thank you for your feedback about your recent experience. We are extremely happy to know the work was completed quickly, you enjoyed our clean waiting area and you were happy with the customer service you received. All of these aspects of your experience are just as important to us as they are to you! We value the opportunity to serve you and thank you for choosing Hamilton Honda for your automotive needs. We look forward to seeing you during your next service visit. Thank you again!

July 02, 2019

Service people good but short staffed Service people were helpful but having only 2 wasn’t enough for the volume. I heard numerous people complaining about the wait time and how much it’s More

by Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t have names.
Jul 02, 2019 -

Hamilton Honda responded

Dear Customer, Thank you for your feedback, it is very valuable to us and we are always listening. We are happy to hear our service staff was helpful and we understand how important it is to accommodate all customers efficiently. We acknowledge some times of the day are busier than others and appreciate you bringing your experience to our attention, as constant improvement is paramount to us. Thank you for being a valued Hamilton Honda customer. We hope to have the pleasure of seeing you again and providing you with excellent customer service and a wonderful experience during your next visit.

July 01, 2019

Recall for vehicle Scheduled an appointment for a recall on our Honda Odyssey. We brought it in and everything was smooth and easy! Craig kept me updated through text, w More

by Cwj108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Jul 01, 2019 -

Hamilton Honda responded

Dear Cwj108, Thank you for your 5-Star Review about your Recall Appointment and experience with Craig Mayle! Having a reliable and dependable Service Advisor is extremely important and we are delighted to hear how informative, thorough and professional Craig was throughout your entire visit. Thank you for trusting in Hamilton Honda for your services. We hope to have the pleasure of welcoming you back in the future and continuing to take great care of you and your Honda!

July 01, 2019

Fantastic service in choosing a car and explaining how to us Excellent service great experience and would reccomend everyone to go there .salesman showed us how to use all features in the car Bought quite a More

by mperry3072
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasaq Musari, Robert Hernandez, Chris Wells
Jul 02, 2019 -

Hamilton Honda responded

Dear mperry3072, Thank you for sharing your story about the fantastic level of service you received during your recent car buying experience! Your recommendations are highly appreciated and we are thrilled to hear how pleased you are with your Sales Consultant. The pleasure was all ours! We look forward to providing you with fantastic service you can count on throughout your entire ownership. Congratulations on your new vehicle and welcome to the Hamilton Honda family!

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