
Hamilton Honda
Hamilton, NJ
Filter Reviews by Keyword
By Type
Showing 5,085 reviews
Excellent sales information and knowledge of the car Our sales person, James Mack, was very friendly, knowledgeable and professional. He was patient and understood what we wanted in a vehicle and the pri Our sales person, James Mack, was very friendly, knowledgeable and professional. He was patient and understood what we wanted in a vehicle and the price we wanted to spend. Rebecca Marone was very helpful in registering our vehicle in Florida and transferring the plates. More
Service Completed as Promised At my last oil change, a four-wheel alignment and serpentine belt replacement were recommended. When I arrived for my appointment, my service advisor At my last oil change, a four-wheel alignment and serpentine belt replacement were recommended. When I arrived for my appointment, my service advisor suggested that the complete 200,000-mile service be performed since they are both included and I was already close on mileage. The work was properly completed, and to my surprise since the customer lounge was full when I arrived, the car was ready earlier than promised. More
Best Car Buying Experience Ever If you need an automobile and want a completely stress free purchase experience from start to finish, then head to Hamilton Honda and ask for Hugh Dal If you need an automobile and want a completely stress free purchase experience from start to finish, then head to Hamilton Honda and ask for Hugh Daley. Hugh is an amazingly patient sales representative with a thorough technical knowledge of the product, and all of its features, that he is selling. My first visit was for a test drive only, but I was impressed by the low pressure dealership that I returned on July 1st to make my purchase. From start to finish Hugh, along with Tony Servedio (manager) and Matt Andrews (finance), guided us through the new car buying experience effortlessly. They took their time to explain all our options as to buying and financing and answered all of our questions and concerns to our satisfaction. I have always dreaded the experience of buying a car. This time there was none of the high pressure, here's the deal, take it or leave attitude that is experienced at other dealerships. The Bottom line is if you need a new Honda... then your need Hamilton Honda "Extremely Happy Buyer" More
overall it was great working with hamilton honda staff while leasing my suv and the finance manager and the suggestions; the staff was knowledgable enough to it was great working with hamilton honda staff while leasing my suv and the finance manager and the suggestions; the staff was knowledgable enough to explain all features More
weekend tow drop off Had to have my car towed from Philly to drop off at my dealer in Hamilton on a Saturday night. I got texted promptly after 7AM on Monday to call, whi Had to have my car towed from Philly to drop off at my dealer in Hamilton on a Saturday night. I got texted promptly after 7AM on Monday to call, which I did and discussed my issue. I was advised that afternoon it was the starter, so authorized it to be replaced along with some maintenance work that was due. I was texted the next day when it was ready. More
Impressive Dealership Yesterday, I had an excellent experience at Hamilton Honda from start to finish. From the moment I walked into the showroom, I was greeted by Ira Dou Yesterday, I had an excellent experience at Hamilton Honda from start to finish. From the moment I walked into the showroom, I was greeted by Ira Doubert, who made me feel welcome. He immediately introduced me to Bob O'Connor, who became my salesman for this journey. Bob was informative about all aspects of the buying process and the Honda vehicle I had chosen to inspect. He also walked me around the impressive Hamilton Honda facility and explained the benefits of purchasing from Hamilton Honda. He listened to my concerns and remembered things that were important to me as we worked toward a completed purchase. He brought a member of the Finance team, Lily Li to meet me and speak about pricing and the extraordinary positive aspects of using Honda finance. After finalizing my car’s trade in value with Robert, I then met with Mo Ansari from Finance, who expertly took me through the rest of the buying process. He was thorough, patient and explained everything in a clear manner as I signed the documentation. After the signing was completed, Bob gave me a detailed explanation of my new car and John Carino followed up with in-depth questions about my experience. I am now a proud owner of a beautiful 2019 Honda Civic EX-L sedan and am very happy that I made the choice to come to Hamilton Honda. More
I was happy with the time it took to complete the work The work was performed quickly and the customer area was clean; I was very happy with the customer service people I was in contact with. The work was performed quickly and the customer area was clean; I was very happy with the customer service people I was in contact with. More
Service people good but short staffed Service people were helpful but having only 2 wasn’t enough for the volume. I heard numerous people complaining about the wait time and how much it’s Service people were helpful but having only 2 wasn’t enough for the volume. I heard numerous people complaining about the wait time and how much it’s changed. I let the front receptionist know, she was very pleasant, and also let sales rep know, as I had questions on my lease. On that I wasn’t satisfied.... More
Recall for vehicle Scheduled an appointment for a recall on our Honda Odyssey. We brought it in and everything was smooth and easy! Craig kept me updated through text, w Scheduled an appointment for a recall on our Honda Odyssey. We brought it in and everything was smooth and easy! Craig kept me updated through text, which was awesome. More
Fantastic service in choosing a car and explaining how to us Excellent service great experience and would reccomend everyone to go there .salesman showed us how to use all features in the car Bought quite a Excellent service great experience and would reccomend everyone to go there .salesman showed us how to use all features in the car Bought quite a few new vehicles over the year never experienced this kind of service before More