Hamilton Honda

Hamilton Honda responded

Dear Ike, Thank you for sharing your story about your road trip, finding Hamilton Honda and receiving such excellent customer service from Craig Mayle. Your experience describes our culture and philosophy here at Hamilton Honda; Exceeding Customer Expectations through a caring, professional and empathetic approach to our customer's needs. Craig certainly went above and beyond to get you and your family back on the road fast to be there for your nephew's graduation and enjoy all the wonderful memories the day had waiting for you. Thank you for choosing Hamilton Honda in your search for local dealerships, and allowing us the opportunity to provide you with quality service and be part of such a special day. The pleasure was all ours and we wish you and your Honda many more safe miles on the road ahead. Thank you again!

Hamilton Honda responded

Dear BubbeSue, Thank you your 5-Star review! Consistent, great and reliable service is exactly our mission and our #1 priority in our Service Department. Our Certified Honda technicians work hard and diligently to recommended what is needed for your vehicle to run at its peak performance. Also, we are so glad you are enjoying the complimentary lifetime oil changes and car washes, included with all New and Certified Pre-owned Honda purchases at Hamilton Honda. We hope to have the pleasure of welcoming you back soon for your next scheduled service visit. Thank you again!

Hamilton Honda responded

Der Jen25, Thank you for sharing the great experience you had with Mike Odendaal and Matt Andrews. We strive to provide a professional, friendly, and helpful atmosphere for our customers and could not be happier that Mike and Matt fulfilled our commitment to a pressure-free approach. On behalf of the entire team, congratulations on your new vehicle and thank you for choosing Hamilton Honda! We look forward to delivering more great experiences to you throughout your ownership!

Hamilton Honda responded

Dear Henryy1231, Thank you for your 5-Star Rating and review. We are very glad that you you had a great experience and were helped and accommodated here at the dealership. Your feedback is very valuable to us and we will certainly use it to improve. Thank you for choosing Hamilton Honda. We appreciate your business and look forward to Exceeding Your Expectations in the future with great pleasure and sincerity.

Hamilton Honda responded

Dear Retiredguy, A painless experience is exactly what we strive for! From your service visit throughout your transition into sales, we are thrilled you were satisfied each step of the way. Exceeding your Expectations and providing you with a seamless and stress-free car buying experience is our mission and our priority. Thank you for choosing Hamilton Honda again and allowing us the pleasure of continuing to serve you for more years to come. Congratulations on your new Honda!

Hamilton Honda responded

Dear k, Thank you for your nice compliments of the staff and excellent service you received at Hamilton Honda! Providing a professional and friendly environment is paramount to us, and Exceeding Your Expectations by completing your service before you expected makes our day! We appreciate your business and would be most grateful for your recommendation to your friends and family. Please be assured we will take very great care of them and their Honda vehicles. Thank you again for your feedback. We appreciate your business and look forward to seeing you again soon!

Hamilton Honda responded

Dear Carmen75, Thank you for sharing your Express Service Oil Change Appointment experience. Knowing all the personnel you dealt with were outstanding from the moment you checked in throughout your entire visit brings us great joy. Your excellent customer service experience affirms our #1 goal that we hold as paramount; To Exceed Your Expectations and to take great care of our valued customers not just during the sale but throughout their entire ownership. We will share your feedback with Gary, Judy, Lou, Luke and Ceal and are certain they will be thrilled to hear how they have impacted your day. Thank you again for sharing your feedback. We look forward to serving you for more years to come!

Hamilton Honda responded

Dear JACIII, Thank you for taking the time to share your feedback about Rob Hernandez Jeff Randall and Luke Haug, all of whom are extremely dedicated to Exceeding Customer Expectations, a mission and goal that we take very seriously. We sincerely appreciate your business and value the feedback you share with us about your experience. We look forward to continuing the excellent level of service throughout your ownership and welcome you to visit us and say hello when you are here for your oil changes and car washes. We would enjoy the opportunity to know how you and your Honda are doing. On behalf of the entire team, thank you again and welcome to the Hamilton Honda family!

Hamilton Honda responded

Dear Steve, We sincerely appreciate your review and letting us know our service team fulfilled their commitment to providing you with reliable and dependable service, as promised. Thank you for choosing Hamilton Honda for your automobile repair. We appreciate your business and hope to have the pleasure of welcoming you back for all of your servicing needs in the future. Express Service is open 7 days a week to serve you and even an Oil Change Appointment can be made online here: https://www.hamiltonhonda.net/Oil-Change-Appointments.html. Thank you again!

Hamilton Honda responded

Dear SusanJaw, Thank you for sharing your story about your recent car buying experience. We know just how important it is to be well informed about all the details of your purchase and are very glad to hear how attentive and thorough our staff was throughout the process. We very much look forward to providing you with excellent customer service throughout your ownership. Thank you again for choosing Hamilton Honda. On behalf of the entire team, congratulations and welcome to the Hamilton Honda family!