Hamilton Honda

Always a good experience The staff at the service center is great. Chris was knowledgeable and pleasant when I arrived for my appointment. They make it easy for you and less p The staff at the service center is great. Chris was knowledgeable and pleasant when I arrived for my appointment. They make it easy for you and less painful to get your car repaired. Very helpful, explain things clearly and treat you well. Shuttle service with Lou was a delight. More

Couldn’t be better! This is the second car I have bought from Hamilton Honda. I was so pleased with the experience the first time around that I never even considered goin This is the second car I have bought from Hamilton Honda. I was so pleased with the experience the first time around that I never even considered going elsewhere. From the receptionist to the salesman to the finance person to the cashier, the process went smoothly and I felt comfortable from the start. Given my experience with my prior purchase, I would not have expected anything less than the same friendly and efficient service! More

Experience Wonderful customer service availability and patience with all of our many questions. Clearly explained every thing and and made us feel as if we were Wonderful customer service availability and patience with all of our many questions. Clearly explained every thing and and made us feel as if we were not rushed. More

Bought a civic I had an excellent buying experience. Went to buy a 2019 civic sport but saw a certified pre owned civic exl. Ramesh was an excellent salesman, he h I had an excellent buying experience. Went to buy a 2019 civic sport but saw a certified pre owned civic exl. Ramesh was an excellent salesman, he had a very thorough knowledge of all of the features on both cars. I got a great price and was put the door pretty fast compared to the last time I bought at Hamilton. More

Great enviroment and good sales personnel . Great dealership , the sales people are awesome and very respectful. Always did everything to make me and my family feel more confortable and never pr Great dealership , the sales people are awesome and very respectful. Always did everything to make me and my family feel more confortable and never pressure More

Express Service is Excellent During a rush time over Memorial Weekend, I made a lengthy trip to get my oil changed, after calling first. Dan Morrow, the Express Service Adviser, During a rush time over Memorial Weekend, I made a lengthy trip to get my oil changed, after calling first. Dan Morrow, the Express Service Adviser, couldn't have been any nicer is trying to accommodate me since they were overloaded with service orders. He exceeded my expectations under a very stressful time period. He should be considered a highly valued employee for Hamilton Honda. Thanks again Dan. More

Paying The service was excellent. When it came to pay this was very bad. My car was sitting out in the parking lot all finished. After about 25 minutes I The service was excellent. When it came to pay this was very bad. My car was sitting out in the parking lot all finished. After about 25 minutes I went inside to pay because they never texted me. And they said that the paper work was not done and then I had to wait another 10 minutes. So I spent an extra half hour of my time waiting. This is very bad. I like the fact that a customer can make an appointment . I have been a customer at Hamilton Honda for a long time, and this was the worst experience I have had with checking out and paying. Hope you can do something about this. More

Overall good experience in getting a new car. This was our first time buying a Honda so obviously the first time working with this dealership. While waiting we had a brief discussion with one of t This was our first time buying a Honda so obviously the first time working with this dealership. While waiting we had a brief discussion with one of the managers before being paired with our salesman Jeff Randall. Jeff was helpful in discussing the features of the different models of the Passport. He showed and took us on a test drive of the EXL but when discussing some additional items we wanted, we concluded that it was more economical to get the Touring model. While I would have liked more color options, they only had white, black and silver on their lot. We discussed price and settled on a Silver Passport Touring AWD which is fine. We then met with Luke Haug to discuss financing. Luke is very professional and friendly and made the financing process easy. He reviewed and discussed options of additional services but there was no hard sell, just really a presentation and let us decide. He helped make it very easy to spend that much money! I felt the process from start to finish could have been a bit faster, but overall we were satisfied with the experience. Based on our total experience I would recommend Hamilton Honda! More

Excellent service! Finally you are able to make an appointment for an oil Change....very pleased I was in and out in 45 minutes. Thank you for not tying up my day! Exce Finally you are able to make an appointment for an oil Change....very pleased I was in and out in 45 minutes. Thank you for not tying up my day! Excellent service, keep up good job hamilton Honda! More

Satisfied customer!!! From the minute I walked in for service (Q provided stellar Customer Service) to the call I received that service was complete (I believe the gentlema From the minute I walked in for service (Q provided stellar Customer Service) to the call I received that service was complete (I believe the gentleman was Chris) to the kind man that completed my transaction and located my car for me (so sorry I did not get his name) I was treated as though I was the only customer on the lot! I was completely impressed with customer care and service! Thank you. More