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Hamilton Honda

Hamilton, NJ

4.5
5,085 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,085 reviews

May 24, 2019

Car repair Did not have an appointment. My car would not start. Had to call Honda service. Jumped my car. I took it to dealership. Even without an appointme More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Velez
May 25, 2019 -

Hamilton Honda responded

Dear Dennis, We are delighted to hear about the great service you received during your recent service visit. We know just how important it is to trust that you and your Honda will be taken care of and in great hands, which is why we work hard every day to deliver the best possible experiences to our customers. The pleasure was all ours to service your Honda and get you back on the road quickly. Thank you for your nice compliments about the service you received. We appreciate your business and truly hope to have the opportunity to serve you again.

May 24, 2019

Superb The salesperson, Joann Yodice greeted me pleasantly with a smile and immediately asked me if we wanted any refreshments. She is a good listener which More

by Hondaloyalist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Florentino, Matthew Andrews, Joann Yodice
May 25, 2019 -

Hamilton Honda responded

Dear Hondaloyalist, Thank you for sharing your story with us about your recent car buying experience with Joann Yodice and Matt Andrews. It means a lot to us because it seems that from the very moment you walked in, Joann gave you her undivided attention as if you were her own family. We are thrilled to hear that throughout your entire experience all the way until the end, Joann and Matt were dedicated and committed to ensure you had a pleasant, informative and rewarding experience. We truly appreciate your feedback and will certainly share it with our entire team. Congratulations on your new Honda and welcome to the Hamilton Honda family!

May 23, 2019

Excellent!!!!!! I went to Hamilton Honda right after finding out my 2000 Honda Civic would not be lasting me much longer and could go at any minute. I walked in the d More

by lori.ostermiller723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Andrews, Hannah Husein
May 24, 2019 -

Hamilton Honda responded

Dear lori.ostermiller723, Thank you for sharing your positive experience with upgrading your vehicle with Hannah Husein and Matt Andrews. We are so glad they both did everything in their power to assist you in your time of need to make sure you were so well taken care of and back on the road fast! We truly appreciate your business and look forward to providing you with excellent and amazing service throughout your ownership. Congratulations on your new Honda and thank you again!

May 23, 2019

Excellent I went back to Hamilton after purchasing a car last year and the excellent service received ,due to a recent car accident to purchase another car and More

by elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Andrews, Mike Odendaal
May 24, 2019 -

Hamilton Honda responded

Dear elizabeth, Thank you for sharing your recent positive experience with Hamilton Honda. We truly hope your new Honda brings you on a fun and safe journey for years to come. We appreciate that you chose Hamilton Honda to replace your vehicle and are glad our team provided you with the excellent customer service you very much deserved during this time. On behalf of the entire team, congratulations on your new Honda and thank you for being such a valued part of the Hamilton Honda family!

May 23, 2019

Easy lease return and car purchase For us, buying a car is a chore but Hamilton Honda made it easy. The staff is always friendly and helpful. We are repeat buyers here. More

by Kurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rasaq Musari
May 23, 2019 -

Hamilton Honda responded

Dear Kurt, Thank you for sharing your feedback about your recent car buying experience! We are truly glad to hear our staff was friendly and helpful and took the typical "chore" feeling out of your experience. We appreciate your business and loyalty and are committed to providing you with excellent service throughout your ownership. On behalf of the entire team, congratulations and thank you for being a valued part of the Hamilton Honda family.

May 23, 2019

I had the oil changed in express; Niki was great at checkout My car was done quickly for an oil change, but almost from the moment I got to Honda I could not find my phone. The only place I had been was the sn More

by Lmno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niki...my comments are for her professionalism, helpfulness, decency!
May 24, 2019 -

Hamilton Honda responded

Dear Lmno, We truly appreciate you spending your time to share you story about Nikki) Dey. Everything you described in the experience you had with Nikki in Express Service is exactly our philosophy and one of our core values here, which is to Exceed Your Expectations! It seems as though Nikki genuinely cared about you and your experience at Hamilton Honda and was willing to go above and beyond to make sure you left satisfied and happy. We truly appreciate you sharing your story with us because it affirms our #1 goal that we hold as paramount, which is that our customers always come first. We will certainly pass this along to Nikki and are certain it will make her day as it made ours. On behalf of the entire team, we hope to have the pleasure of welcoming you back to Hamilton Honda for your next scheduled maintenance and providing you excellent guest service again!

May 24, 2019 -

Hamilton Honda responded

Dear Lmno, We truly appreciate you spending your time to share your story about Nikki Dey. Everything you described in the experience you had with Nikki in Express Service is exactly our philosophy and one of our core values here, which is to Exceed Your Expectations! It seems as though Nikki genuinely cared about you and your experience at Hamilton Honda and was willing to go above and beyond to make sure you left satisfied and happy. We truly appreciate you sharing your story with us because it affirms our #1 goal that we hold as paramount, which is that our customers always come first. We will certainly pass this along to Nikki and are certain it will make her day as it made ours. On behalf of the entire team, we hope to have the pleasure of welcoming you back to Hamilton Honda for your next scheduled maintenance and providing you excellent guest service again!

May 22, 2019

Excellent Service from arrival to departure Very friendly staff who go out of their way to be courteous. Rapidly greeted upon arrival to drop car off the night before service and the same when More

by ajb2004etc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not take note of the representatives names.
May 22, 2019 -

Hamilton Honda responded

Dear ajb2004etc, Thank you for sharing your feedback about your recent visit to our Service Department. We strive to deliver courteous and efficient service from the moment you arrive to the moment you leave and we are so glad to hear how committed our entire team was to your experience. Thank you for choosing Hamilton Honda to service your vehicle. We appreciate your business and hope to have the pleasure of welcoming you back soon.

May 22, 2019

Best Dealership around This is the second car I purchased from Hamilton Honda, I’d never go anywhere else. I’ve dealt with Romesh both times and couldn’t be happier. Very f More

by michael.reinhard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romesh Chandra, Lily Li
May 22, 2019 -

Hamilton Honda responded

Dear Michael R, Thank you for your continued business with Hamilton Honda. Your positive words about your experience with Romesh Chandra and Lily Li mean a lot to our entire team and we count ourselves lucky for loyal customers like you! Please be assured we will continue to work hard to continue delivering you the best possible experiences you are used to in Sales and Service. Exceeding Your Expectations is not just our mission, but it's our culture here at Hamilton Honda and we are truly looking forward to serving you for many more years to come. Thank you again, and congratulations on your new Honda!

May 22, 2019

Always love it at Hamilton Honda This is my fifth lease at Hamilton Honda. I wouldn't even consider going anywhere else. Sue was great! Of course Lily is always the best. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lily Li, Sue Chansky
May 22, 2019 -

Hamilton Honda responded

Dear Tim, Thank you for sharing your story about your recent visit to Hamilton Honda. We value your business and appreciate your continued loyalty to Hamilton Honda! We are so glad that Sue Chansky and Lily Li took such great care of you and certainly hope to see you when you come in for your Oil Changes and Car Washes! Congratulations on your new lease and thank you again!

May 22, 2019

Effortless Always a pleasure to deal with Humberto. This makes the 4th vehicle that I have leased. He always make the process as easy as possible and explains ev More

by joeyb07030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Salas
May 23, 2019 -

Hamilton Honda responded

Dear joeyb07030, The pleasure is all ours to continue to welcome you to the Hamilton Honda family. Your business and ongoing loyalty are appreciated by the entire team at Hamilton Honda and we are delighted to know that Humberto has made such an impact on your experiences here. As a valued customer, your feedback means a lot to us and we sincerely thank you for spending your time to share your review. On behalf of the entire team, congratulations on your new Honda lease and thank you again!

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