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Hamilton Honda

Hamilton, NJ

4.5
5,085 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,085 reviews

April 27, 2019

Car lease ending Mike was terrific Answered a million of my questions that I had purchase my Honda or lease s new one He had a lot of great information he gave me More

by lynda1224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lily Li, Mike Odendaal, Tony Servedio
Apr 27, 2019 -

Hamilton Honda responded

Dear lynda1224, Thank you for sharing your positive words about Mike Odendaal! We are so glad to know we answered all of your questions and was very informative, because that is what we are here for! We truly appreciate your business and feedback and hope to have the pleasure of serving you throughout your ownership in Service, Parts, and the Car Wash. On behalf of the entire team, congratulations and welcome to the Hamilton Honda family!

April 27, 2019

Slow and Disorganized Service Department The service department was extremely disorganized and had no idea who was coming or going. I went to express service to find out it was a 2.5 hour wai More

by Pedsrn79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Express Service Department
Apr 27, 2019 -

Hamilton Honda responded

Dear Pedsrn79, Thank you for your feedback, as without it we can't improve. We value your time and business, and based on the story of your experience, we can understand your frustration and disappointment. While an apology regrettably does not change the experience you had, we do extend it with all sincerity. At this time, I'd like to ask you to reach out to me directly so I can discuss this further with you and do my best to make things right. I acknowledge all the points you've made and want to make certain I address all of them to prevent a situation like this from happening again in the future to you or another customer. Thank you again, and I do hope to have the pleasure of hearing from you. Jose Velez Service Director Hamilton Honda (609) 528-2600 Ext. 2552 ServiceDirector@HamiltonHonda.net

April 26, 2019

Excellent customer service Since last 7 years Iam using this dealership for service and Iam extremely satisfied The friendliness and honesty and timeline are some of the qualiti More

by Hussain123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Gordillo
Apr 27, 2019 -

Hamilton Honda responded

Dear Hussain123, Your business and loyalty mean a lot to us, and we truly thank you for your ongoing support! Please be assured we we always work very hard to deliver the excellent customer service you expect, deserve, and trust at Hamilton Honda. Our friendly and honest staff looks forward to serving you throughout your ownership in Sales, Parts & Service for anything you need. On behalf of the entire team, thank you for servicing your Honda with us and for being a valued part of the Hamilton Honda family!

April 26, 2019

Bought Honda Accord Joann Yodice was amazing. Best experience ever. Not pushy at all. Gives you a chance to breathe before making a decision.. you can’t beat the free c More

by Sanjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joann Yodice
Apr 26, 2019 -

Hamilton Honda responded

Dear Sanjay, thank you for your wonderful review about Joann Yodice and your experience buying a new Honda Accord. We appreciate your acknowledgment to Joann’s genuine and non-pushy approach and are extremely happy we were able to earn your business and have you as part of the Hamilton Honda family. Please be assured our excellent service does not stop at the sale. We look forward to providing you with the same level of treatment throughout your ownership in Service, Parts, and the Car Wash! Thank you again and congratulations on your new Honda!

April 25, 2019

Great customer service. Recall was fixed in less time than expected and a 17,000 mile inspection was done, both at no cost to me. Chris and the person who initially took my More

by Vivian07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Alfinito
Apr 26, 2019 -

Hamilton Honda responded

Dear Vivian07, thank you for taking the time to share your feedback about your recent service visit. Your feedback is very valuable to us, and we appreciate knowing about the great customer service you received from Chris and the rest of the team in our service department. We are committed to making our customers feel welcome in our dealership, and are extremely happy you are 100% satisfied with our staff and services. We hope to have the pleasure of welcoming you back in the future and taking very great care of you and your Honda. Thank you again, we truly appreciate your business.

April 25, 2019

Fantastic Service! I have been coming to Hamilton Honda for over 10 years. My family has purchased 5 vehicles there in that time. The service was great 10 years ago and More

by mikebhonda
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rasaq Musari
Apr 26, 2019 -

Hamilton Honda responded

Dear mikebhonda, Thank you for your ongoing loyalty and business to Hamilton Honda. We truly appreciate the support from you and your family and strive to exceed your expectations each and every time you come. We sincerely count ourselves lucky for customers like you! On behalf of the entire team, congratulations on your new Honda and thank you for being such a valued part of the Hamilton Honda family.

April 25, 2019

Done on time for a good price. I’m happy. Happy with the service done on my car. It was done on time and for a good price. Working with Brian was pleasant.i would recommend this dealership. More

by Swimsteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gatti and service tech.
Apr 26, 2019 -

Hamilton Honda responded

Dear Swimsteve, Thank you for your honest feedback about your recent service visit. We are glad we provided you with an efficient service visit, good pricing, and pleasant service. On behalf of the entire team, we look forward to welcoming you back to Hamilton Honda for your next service visit and providing you with the same excellent service in the future. Thank you again!

April 25, 2019

Smiles Without a doubt the best experience I had in my many years purchasing new cars. The process was quick and easy. Caring and courteous staff. More

by flowjas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Doubert, Lily Li, Bob O'Connor
Apr 26, 2019 -

Hamilton Honda responded

Dear flowjas, Thank you for your kind compliments about your car buying experience and our caring and courteous staff. Hearing you say this was your best car buying experience means a lot to us. We strive to create a warm and friendly environment for our customers and truly appreciate you sharing your feedback as it affirms our #1 goal that we hold as paramount; to exceed your expectations. On behalf of the entire team, welcome to Hamilton Honda family.

April 25, 2019

Oil change and tire rotation. I went for an oil change and tire rotation and learned that I needed my break fluid changed also. Since they were very busy, this would have required More

by barbara32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quadesha funches, nguyen,
Apr 26, 2019 -

Hamilton Honda responded

Dear barbara32, Thank you for your recent visit to our Express Service Department! We appreciate you sharing your story and letting us know how we were able to accommodate you no matter how busy we were. Thank you for allowing us the opportunity to serve you. We appreciate your business and hope to have the pleasure of seeing you again soon.

April 24, 2019

Excellent Customer Service. Excellent customer service. Salesman, Parth Seth, was very knowledgeable and conscientious, giving us many options. Finance Dept. was very accommodati More

by PatC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parth Sheth
Apr 24, 2019 -

Hamilton Honda responded

Dear PatC, Thank you for sharing your feedback about the excellent customer service you received from Parth Sheth. It seems he was very accommodating to your needs and thorough and we know how important that is during the purchase of a vehicle. We sincerely thank you for taking the time to write your nice review. On behalf of the entire team, welcome to the Hamilton Honda family!

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