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Hamilton Honda

Hamilton, NJ

4.5
5,086 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,086 reviews

April 21, 2019

Friendly and knowledgeable Chris took care of all my needs .Very professional and courteous, My car was in for a recall from Honda Motors USA. Loaner was provided.Thank you. More

by Bob C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Brian
Apr 22, 2019 -

Hamilton Honda responded

Dear Bob C, Thank you for sharing your feedback about how well you were taken care of by our Service Advisor, Chris Alfinito. We are glad you enjoyed our Complimentary Loaner Vehicle and our staff was courteous and very professional. We appreciate your feedback and hope to have the pleasure to taking care of you and your Honda again in the future. Thank you again!

April 20, 2019

wonderful Customer Service Wonderful Customer Service from the time I walked in to my leaving the dealership. The receptionis's were warm and welcoming. Jeff worked with me and More

by loki2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the Receptionists, Rebecca Morone, Jeff Randall
Apr 20, 2019 -

Hamilton Honda responded

Dear loki2019, Thank you for sharing your story about the wonderful customer service you received! We strive to always create a warm, welcoming and pleasant atmosphere for our clients. Knowing that Jeff Randall even came in on his day off to give you the best service possible brings us a lot of joy because that is what Exceeding Expectations is all about! We are so thrilled that he went above and beyond for you! On behalf of the entire team, congratulations on your new Honda CR-V and welcome to the Hamilton Honda family!

April 20, 2019

Everyone was friendly. Everyone we spoke with was friendly and helpful. They answered all our questions showed us how things worked and explained things we did not understa More

by Ellen7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Florentino, Lily Li, Max Schuldes, Tony Servedio
Apr 20, 2019 -

Hamilton Honda responded

Dear Ellen7, Thank you for sharing your feedback about your recent experience with our Sales Team at Hamilton Honda. We are delighted to know everyone was friendly and helpful, and you felt no pressure at all during your visit. We thank you for choosing Hamilton Honda and giving us the opportunity to provide you with such great service. On behalf of the entire team, welcome to the Hamilton Honda family!

April 20, 2019

Wonderful experience Joann (sale person) was wonderful personality I never had good experience with dealer this is first time I had good feeling on dealership most of all More

by Sunny han893
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Morone, Joann Yodice, Tony Servedio
Apr 20, 2019 -

Hamilton Honda responded

Dear Sunny han893, Thank you for your kind words and for taking the time to share your appreciation for Joann Yodice. We are so thrilled that Joann provided you with such a wonderful experience, an experience that you very much deserved while purchasing a vehicle. Our commitment to excellent service doesn't end at the sale. We are truly looking forward to continuing that same level of wonderful treatment throughout your ownership. You can always count on us to help you with anything you need in Sales or Service for as long as you own your vehicle. Thank you for your business and welcome to the Hamilton Honda family!

April 20, 2019

Need to improve check-in/loaner car procedure. Nor a lot of direction and there are customers walking around asking other customers "where do we go?". Love the actual service and 100+ p More

by HondaCivicman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service crew
Apr 20, 2019 -

Hamilton Honda responded

Dear HondaCivicman, Thank you for your feedback! We are glad you enjoy our Guest Lounge and seating area, and our Honda Cafe with complimentary coffee! Just as much, we also value and appreciate the points you've made about our Complimentary Loaner Service and will certainly take them into consideration. We understand how important it is to have an efficient experience and assure you we care very much about every aspect of your visit, including the loaner check-in. We will never lose sight of improving our customer's experiences here, and value what you have to say. Thank you for being a valued Hamilton Honda customer! We look forward to serving you and providing you with excellent service during your next service visit!

April 20, 2019

Free oil changes for life with no appointment Had my car washed and the oil changed absolutely free yesterday. How can you beat that? Got a good deal on the car years ago too More

by Surferbov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joann Yodice
Apr 20, 2019 -

Hamilton Honda responded

Dear Surferbov, Thank you for your business! We are glad you are enjoying your ownership! We appreciate you choosing Hamilton Honda to purchase and service your vehicle, and look forward to continuing to provide you with excellent service and accommodations for years to come. On behalf of the entire team, thank you for being a valued Hamilton Honda customer. We hope to see you soon for your next Car Wash and Oil Change!

April 19, 2019

Pleasant as Usual I could never imagine dealing with anyone but Craig and of course Dave who is the only person I would ever let work on my car. More

by AL61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig and Dave in Service
Apr 19, 2019 -

Hamilton Honda responded

Dear AL61, Thank you for sharing your positive feedback about Craig and Dave! We are happy you feel comfortable and confident with our staff and that they always make sure to take such great care of you and your vehicle. On behalf of the entire team, thank you for your your business. We look forward to welcoming you back for your next service visit!

April 19, 2019

The best dealership around Great deals and great people, no need to ever go anywhere else if your looking for a deal or have financial limits, they will do whatever they can to More

by Gier14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Thompson, Luke Haug, Jeff Randall
Apr 19, 2019 -

Hamilton Honda responded

Dear Gier14, Thank you for your glowing comments and review about our dealership and the people you worked with here! We take great pride in going above and beyond and doing whatever we can to deliver a pleasant experience and great deals to our valued customers. That's exactly what you deserve! We sincerely thank you for your feedback and your business, and welcome you to the Hamilton Honda family!

April 19, 2019

Pressure free Great dealership. Salesman was Helpful, without being pushy. Very easy to work with. Explained everything in detail so I understood. Sad I should ca More

by Joanne0860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmitry Rybakov, Mike Odendaal, Tony Servedio
Apr 19, 2019 -

Hamilton Honda responded

Dear Joanne0860, Pressure-free, thorough, informative, and easy to work with are all qualities that we believe to be some of the most important while helping customers making a great car buying decision. We are so glad that your Sales Consultant, Mike Odendaal, was all of these things and in turn earned your business and satisfaction. On behalf of the entire team, congratulations on your new Honda and welcome to the Hamilton Honda family! We look forward to serving you for many years to come throughout your ownership!

April 19, 2019

Maintenance Minder Hamilton Honda did my 6 month maintenance minder - oil change, tire rotation, oil filter, etc. Although they did tell me that it would take over 2 1/2 More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not work with any of the above employees
Apr 20, 2019 -

Hamilton Honda responded

Dear JP, Thank you for sharing your feedback! We always strive and make every effort to get you back on the road as quickly as possible, all while ensuring we meet the highest quality standards you expect and deserve. We appreciate your business, and assure you our commitment to quality and safety are just as much a priority as is our commitment to your overall experience. We will never lose sight of how important your experience is and truly appreciate your 5-Star Rating. We hope to have the pleasure of welcoming you back for your next service visit. Thank you again!

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