Hamilton Honda

Hamilton Honda responded

Dear reggie, Your Express Service experience sounds wonderful! We are so happy to hear your Oil Change was efficient and pleasant, exactly the experience we strive to provide you! Thank you for your business and we look forward to your next service visit!

Hamilton Honda responded

Dear larryminess, Thank you for taking the time to share your story! Everything you mentioned described our culture, philosophy, and core values here at Hamilton Honda, which is to give you, our valued customer, our undivided attention, treat you with the utmost respect and professionalism, and to help you make a well informed decision with a genuine, kind and pressure-free approach. We truly thank you for coming in to Hamilton Honda and allowing our team the opportunity to Exceed Your Expectations. We too look forward to serving you and providing you with excellent service for many years to come. On behalf of the entire team, thank you for your business and welcome to the Hamilton Honda family!

Hamilton Honda responded

Dear sk123, First and foremost, thank you for the opportunity to make things right. We are extremely happy to know Alex Sargent was there for you when you needed him and fulfilled our commitment to do the right thing. Please be assured we care very much about your time, business and satisfaction and do take issues like this very seriously. Transparency in our services and in our communication are extremely important, and we must assure you this will be addressed with our service team to make sure it does not happen again in the future. We sincerely thank you again for bringing this to our attention and are grateful for the opportunity to earn your trust and confidence back. Please do not hesitate email me or call me directly, whichever is more convenient for you, as I would enjoy discussing this with you further. I hope to have the pleasure of hearing from you. Thank you again. Jose Velez Service Director Hamilton Honda (609) 528-2600 Ext. 2552 ServiceDirector@HamiltonHonda.net

Hamilton Honda responded

Dear John G. Thomas, Thank you for sharing your story about your Sales Consultant, Zack Musari. We appreciate your positive words about Zack's thoughtfulness and compassion during your visit. It seems as though Zack truly had your best interest at heart and went the extra mile for you in every aspect! We truly appreciate your business and wish you all the best with your new Honda. We hope to have the pleasure of seeing you in service throughout your ownership and continuing to exceed your expectations. Thank you again, and welcome to the Hamilton Honda family!

Hamilton Honda responded

Dear wdorney, We truly appreciate your continued loyalty to Hamilton Honda. We strive everyday to make our valued customers satisfied by providing good experiences and having a friendly and knowledgeable staff. We sincerely thank you for your business and for being such a valued part of the Hamilton Honda family! Congratulations on your new Hondas!

Hamilton Honda responded

Dear marty1234, Thank you for your kind words about your great experience buying a new Honda Accord Sport at Hamilton Honda! Everything you described is exactly what we strive for, and exactly what you deserve as a valued customer here. Thank you for bringing to our attention the pressure-free approach our staff brought to your car buying experience. We are glad you were so well taken care of! On behalf of the entire team, welcome to the Hamilton Honda family!

Hamilton Honda responded

Dear Jerry76, Thank you for being such a long time, valued customer of Hamilton Honda. We could not be happier and more grateful for customers like you that have been with us since we've opened. Thank you for your loyalty! As you already know, we genuinely and deeply believe in great customer service and our customers always come first. From the moment you walk in the door to the follow up that comes afterward, an excellent experience is what you deserve! On behalf of the entire team, thank you for your feedback and for being such a valued part of the Hamilton Honda family!

Hamilton Honda responded

Dear Spud70, First and foremost, welcome to Hamilton Honda and thank you for the opportunity! We are thrilled to hear the service you received from our staff was excellent and you were treated so well. Service and treatment are extremely important to us and we are delighted to hear how committed our staff was to ensuring you had such a great experience. Thank you for taking the time to share your feedback, and on behalf of the entire team, welcome to the Hamilton Honda family!

Hamilton Honda responded

Dear Sometan, Thank you for sharing your feedback about your recent car buying experience with us at Hamilton Honda. We are extremely happy to know our staff provided you with the professional and courteous service you deserve, and helped you make a well informed decision about pricing and options. Congratulations on your new Honda and welcome to the Hamilton Honda family!

Hamilton Honda responded

Dear Fella, Thank you for sharing your story about your lease renewal! We acknowledge there is a lot of preparation, and appreciate your understanding as we worked as quickly as efficiently as possible to get you on the road in your brand new Honda! Knowing that our team worked in a professional manner and you would recommend Hamilton Honda to others is delightful to hear, as we truly appreciate and value your business. On behalf of the entire team, thank you for leasing with us and welcome to the Hamilton Honda family!