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Hamilton Honda

Hamilton, NJ

4.5
5,086 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,086 reviews

April 11, 2019

Just Terrific Kerri should be made Employee of the Month (I am a customer, not her boyfriend). 15 words should suffice, I suggest the cut the number down to that. More

by Edger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri Villani
Apr 12, 2019 -

Hamilton Honda responded

Dear Edger, Thank you for your positive words about Kerri Villani! We are so glad to hear she provide you with a terrific experience! We sincerely thank you for your business and welcome you to the Hamilton Honda family!

April 10, 2019

Easy, fast, professional This is our second leased Honda at Hamilton Honda. The entire process was fast, easy, considering this process usually takes 4-5 hours. Our sales rep More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob O'Connor, Dmitry Rybakov
Apr 10, 2019 -

Hamilton Honda responded

Dear Ed, Thank you for your business and loyalty to Hamilton Honda. Customer satisfaction is and will always be our #1 priority, and we are so glad that reflected in your recent experience with Bob O'Connor. Thank you for sharing how fast, easy and professional our service was. We value and appreciate your business and hope to have the pleasure of seeing you in service throughout your ownership so we can continue to exceed your expectations! Thank you again!

April 10, 2019

pre owned certified Courteous, helpful. No haggling about price. Couldn't be happier. Even the finance process was handled with ease and some humor as well. I would highl More

by moreagain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Andrews, Chris Silakoski, Max Schuldes
Apr 10, 2019 -

Hamilton Honda responded

Dear moreagain, Thank you for sharing your feedback about your recent visit. Everything you mentioned is exactly what we strive for, which is to provide our valued customers with a pleasant, stress-free, no hassle, and fun car buying experience. We truly appreciate your business and look forward to continuing to provide you with the same excellent service and peace of mind throughout your ownership. On behalf of the entire team, welcome to the Hamilton Honda family!

April 10, 2019

Recall visit I had a very rustrating time trying to schedule a required recall service. I was told in January, on two occasions that the regular scheculer could n More

by Mbg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uncertain
Apr 12, 2019 -

Hamilton Honda responded

Dear Mbg, Thank you for sharing your feedback, and please know we care very much about your experiences with our dealership and our staff. We know how important it is to receive genuine and excellent customer service, and an appointment as quickly as possible, which is why we are very surprised to receive this review. We don't know where the misunderstanding or miscommunication happened, but would certainly like to resolve this immediately so we can prevent it from happening in the future. Please be assured our management team is always here if you need us, and you are always welcome to reach out to us for assistance if anything like this does happen again. In the meantime, I would like to kindly ask that you contact me so I can identify who you are and have the opportunity to make things right. We value all of our customers and certainly don't want to lose your business. Feel free to email me directly or call me, whichever is more convenient for you. Thank you. I hope to have the pleasure of hearing from you. Jose Velez Service Director Hamilton Honda (609) 528-2600 Ext. 2552 ServiceDirector@HamiltonHonda.net

April 10, 2019

Great experience The service was amazing. Brian was amazing. He made it a very easy process and went out of his way to help me. He was friendly, knowledgeable and More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian (service manager)
Apr 12, 2019 -

Hamilton Honda responded

Dear Kim, Thank you for taking the time to share your feedback about your recent experience with Brian! We are so happy to hear he was amazing and provided you with the great experience you expect and deserve. We know just how important it is for our staff to be friendly, knowledgeable and accommodating, and are delighted hearing that Brian fulfilled his commitment to exceed your expectations! Thank you for allowing us the opportunity to provide you with such great service and we truly hope to see you again soon!

April 10, 2019

Recall My experience with Brian with my recall was wonderful. He explained everything that would be included with my visit. Within minutes of leaving I recei More

by Moec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 10, 2019 -

Hamilton Honda responded

Dear Moec, We are delighted to hear you had a wonderful experience with Brian Gatti. We know how important it is to receive a thorough explanation of the services being performed, as well as what to expect during your service visit. Staying informed is a top priority for our customers, and therefore for it's a top priority for us. It is also our goal to exceed your expectations in every aspect, including customer service and efficiency, and we could not be happier that Brian Gatti fulfilled his commitment to do just that. We sincerely thank you for your feedback and look forward to taking great care of you and your Honda again in the future.

April 10, 2019

Flat Tire Brought in vehicle Monday morning with almost flat tire. Agreed to have all my coming maintenance done since I was there. Painless experience, got More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Mayle
Apr 10, 2019 -

Hamilton Honda responded

Dear Michele , Thank you for sharing your story! Having a flat tire can be very inconvenient and stressful, and we are so happy to know that Craig Mayle took such great care of you to ensure you were back on the road fast and safely. Thank you for coming in to Hamilton Honda and letting us service your Honda. We wish you many miles of safe driving and hope to welcome you back for your next scheduled maintenance. Thank you again!

April 09, 2019

Will do business there again I have always heard great things about this dealership. Hamilton Honda was the third dealership I tried to complete my lease buy out process.James Mac More

by CCivic2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Mack
Apr 09, 2019 -

Hamilton Honda responded

Dear CCivic2016, Thank you for sharing your story about your experience with Jay Mack! We appreciate your acknowledgement to Jay being new in the business but very eager to learn, which is something that we appreciate as well. We are very happy to know Jay Mack's great customer service and your Finance Manager's helpful and straight forward approach, together made your Lease Buyout a great experience for you! We sincerely thank you for your feedback and for your business. On behalf of the entire team, welcome to the Hamilton Honda family!

April 09, 2019

Purchase with delight I recently purchased a 2019 Honda CR-V EXL from this dealership with the assistance of a sales person called Joann Y. She greeted us with a smile and More

by raykks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joann Yodice
Apr 10, 2019 -

Hamilton Honda responded

Dear Ray Kwok, We greatly appreciate you taking the time to express your appreciation for Joann Yodice. We value and appreciate your business just as much and could not be happier that Joann made such an extraordinary impression on you. To be able to purchase with delight is something that brings us a lot of joy, because it affirms our #1 goal that we hold as paramount, and that is to exceed your expectations and provide you with honest, respectful and overall excellent service. On behalf of the entire team, congratulations on your 2019 Honda CR-V and thank you for your continued loyalty to Hamilton Honda.

April 08, 2019

Excellent Hamilton Honda removes the stress from the car buying/leasing process with excellent sales people and having straightforward pricing. We’ve forfeited More

by otupacekim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Radice
Apr 08, 2019 -

Hamilton Honda responded

Dear otupacekim, We are extremely appreciative of your kind review about your recent experience with Hamilton Honda. It is indeed our goal to remove all the stress from your car buying experience and make it as pleasant, enjoyable and rewarding as possible. We truly believe in straight forward pricing, honest information, and excellent customer service and we are very happy to know you received just that. On behalf of the entire team, thank you for your business, and welcome to the Hamilton Honda family!

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