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Hamilton Honda

Hamilton, NJ

4.5
5,086 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,086 reviews

April 08, 2019

recommendation of dealership It was a pleasant experience to deal with robert radice salesman and rebecca morone in finance. There honesty and professional manner was excellent. More

by irwin369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Morone, Robert Radice
Apr 08, 2019 -

Hamilton Honda responded

Dear irwin369, We greatly appreciate you taking the time to share your feedback about Robert (Bobby) Radice and Rebecca Morone. We know just how important it is to be comfortable and confident in the people you are working with, and to be treated in an honest and professional manner. That is by far one of the most important factors in the decision making process of buying or leasing a vehicle. Our culture and core values at Hamilton Honda are built around creating a pleasant experience for our valued customers and we are extremely happy to know Bobby and Rebecca delivered that to you. On behalf of the entire team, thank you for your business and welcome to the Hamilton Honda family!

April 07, 2019

Made me feel like family Service was completed in the time quoted but more importantly the staff really makes you feel comfortable and at home. Great communication and great w More

by Trip Fontaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 08, 2019 -

Hamilton Honda responded

Dear Trip Fontaine, Thank you very much for your wonderful review! We do always strive to provide you with an efficient experience, but most importantly as you said, our #1 priority is customer service. Making you feel comfortable and at home is extremely important to us and we are so glad to hear our staff communicated with you, in turn creating a great experience for you and making you feel like family. Thank you again for your feedback, and thank you for being a valued Hamilton Honda customer.

April 07, 2019

Awesome service Definitely recommend Hamilton Honda’s Service Department. Issue addressed quickly and professionally. Always a pleasure to have my vehicle serviced at More

by Ben96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roree Prentzler
Apr 08, 2019 -

Hamilton Honda responded

Dear Ben96, We truly appreciate your acknowledgement to our staff! It is always a pleasure to be of service to you and assist you with all of your automotive needs. You deserve nothing less than a phenomenal, knowledgeable and friendly staff and we are looking forward to Exceeding Your Expectations again in the future. Thank you for your business.

April 06, 2019

Routine maintenance items per Maint.Minder & recommendations Seamless appointment set-up 2-weeks ago at the Express Service Office. Service list and appointment date/time e-mailed to me soon afterwards. Auto t More

by DawgMan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Mayle/ Service Mngr.
Apr 08, 2019 -

Hamilton Honda responded

Dear DawgMan123, Thank you for taking the time to write a review about your Express Service Appointment! We are thrilled to know how accurate, efficient and pleasant your experience was. We know how important it is to get in on time, receive fair pricing, and to receive excellent guest service while you're here. Thank you for the opportunity you gave us to Exceed Your Expectations! We hope to see you and your Honda again in the future, and we would be thrilled to show you more of the all-new 2019 Honda Passport whenever you may be interested. Thank you again!

April 05, 2019

Great Customer Service I would recommend getting your next car from Hamilton Honda because they do such a great job with customer service and taking care of your car. More

by Al in NJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lily Li
Apr 06, 2019 -

Hamilton Honda responded

Dear Al in NJ, Thank you for your positive words. We would be grateful for your recommendations and would take excellent care of your friends, family and colleagues that you send to us. We appreciate your feedback about our customer service and pledge to always strive to Exceed Your Expectations in Sales & Service! Thank you again. We hope to have the pleasure of seeing you again soon.

April 05, 2019

Expressing service Service very good. Do not like that you can only book appointment on line. That maes this dealership difficult for some people . They must come and More

by Karenmomski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know employee names
Apr 06, 2019 -

Hamilton Honda responded

Dear Karenmomski, Thank you for your review! We always strive to provide very good service. Our Online Service Appointment scheduling system is designed to provide our valued customers with an easy and stress-free way to make appointments at your convenience 24/7. If you ever need assistance, please do not hesitate to contact our Service Department and one of our team members would be most happy to assist you with anything that you need. We are always here to help. On behalf of the entire team, thank you for being a valued Hamilton Honda customer. We sincerely appreciate your business.

April 05, 2019

Best dealership to visit and be affiliated with There is no other place I would go to get my car. First class service, with friendly and anxious to please staff, that takes pride in what they do an More

by Saribella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Salas
Apr 06, 2019 -

Hamilton Honda responded

Dear Saribella, Thank you for sharing your story about your recent car buying experience! We always strive to provide first class service and provide a clean, friendly, welcoming and warm environment for our valued customers. We are so happy you enjoyed your visit and felt comfortable and confident with the staff, the building, and the lifetime amenities that we provide to make your ownership as enjoyable and rewarding as possible. We sincerely thank you for expressing your appreciation, and we thank you just as much for giving us the opportunity to Exceed your Expectations. We sincerely welcome you to the Hamilton Honda family and look forward to proving you with first class service for years to come. Thank you again Saribella!

April 05, 2019

Great They really made sure I knew what I was getting into when making a decision. Answered every question and were very friendly and very nice. More

by Sarah2593
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Haug, Hannah Husein
Apr 06, 2019 -

Hamilton Honda responded

Dear Sarah2593, Thank you for sharing your feedback about our staff! We are very happy to know you were so well taken care of and all of your questions were answered. Thank you for your business and we hope to have the pleasure of seeing you again soon. On behalf of the entire team, welcome to the Hamilton Honda family!

April 05, 2019

Good Price, speedy transaction Keri made sure the car was ready and Becky had all the papers ready so delivery was only one hour; no long waits... They were both pros... More

by Walt
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Morone, Kerri Villani
Apr 06, 2019 -

Hamilton Honda responded

Dear Walt, Thank you for your feedback! We are thrilled to know Kerri Villani and Becky Morone made your car buying experience so quick, speedy, and efficient. Thank you for your business and for letting Kerri and Becky Exceed your Expectations! On behalf of the entire team, we look forward to providing you with the same excellent service throughout your ownership. Congratulations and welcome to the Hamilton Honda family!

April 04, 2019

Joann Yodice Joann had me at HELLO!!!! Dealing with a female salesperson was extremely comfortable, Joann was not pushy. She answered all m questions. She knew More

by Patti1153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joann Yodice
Apr 06, 2019 -

Hamilton Honda responded

Dear Patti1153, Thank you for your kind and honest review about Joann Yodice. Stories like yours mean a lot to us because it's a priority to us that our customers feel valued, special, and like family. It seems as though Joann has truly embraced our culture and core values through her genuine, kind, honest and patient approach and for that she has earned your loyalty on your 3rd Honda lease. We truly appreciate your feedback and could not be happier that you are satisfied with your experience. We sincerely thank you for your business and look forward to providing you with many more great experiences in Sales & Service. Joann and our entire team will be by your side when you need us, because you are a special part of the Hamilton Honda family. Thank you again!

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