Hamilton Honda

Hamilton Honda responded

Dear Barbf, We truly appreciate you sharing your story about your recent service visit with Mike Perri. We are so happy he was such an asset to your experience here, and that he was polite and helpful every step of the way. Great service is exactly what we strive for, and we hope we have Exceeded Your Expectations! On behalf of the entire team, thank you for your business and for being a valued Hamilton Honda customer. We hope to see you and your Honda again in the future.

Hamilton Honda responded

Dear shutterbug12, Thank you for taking the time to share your compliments and feedback about our Express Service Advisor, Quadesha Funches. Quadesha certainly takes our pledge to Exceed Your Expectations very seriously and works very hard to assist our valued customers and provide outstanding customer service. We sincerely thank you for your feedback and will be certain to honor your request to recognize Quadesha for her outstanding performance. On behalf of the entire team, thank you for choosing Hamilton Honda. We all look forward to welcoming you back for your next service visit!

Hamilton Honda responded

Dear Cathy, Thank you for sharing your story about Patrick Sullivan and Rebecca (Becky) Morone. We greatly appreciate your continued loyalty to Hamilton Honda and are extremely delighted to know how professional, courteous, and helpful he was throughout the entire sales process. We are always working hard to improve your experiences here and are thrilled that Becky shared new things about the Car Wash & Detail Center with you, and was so thorough with all of the financial details. We sincerely thank you for your business and truly look forward to the pleasure of serving you throughout your lease term. On behalf of the entire team. thank you for being such a valued part of the Hamilton Honda family!

Hamilton Honda responded

Dear Abair, We are so honored and fortunate to have such loyal and valued customers like you. Please know that our mission to Exceed Your Expectations goes far beyond just selling you a car, and is truly about honoring and rewarding you as a special part of the Hamilton Honda family, which you very much are. We are incredibly happy that Lauren, Chris and Tony worked hard together as a team to show you just how special you are and how grateful we are for your business time and time again. Providing you with the best guest service and a Red Carpet Experience is what makes us happy. Please know, as always, that our service does not end at the sale. You have friends in the business for life and it will continue to be our pleasure to serve you for many years to come. On behalf of the entire team, thank you for your continued loyalty and congratulations on your new Honda lease!

Hamilton Honda responded

Dear bigjeff, Thank you for your great review! We are thrilled to know that Hugh Daley gave you his undivided attention and truly gave you a Red Carpet experience from the moment you walked in to Hamilton Honda. We strive to create a warm, welcoming and pleasant atmosphere for our customers because we truly take our mission to Exceed your Expectations every step of the way very seriously. Hugh Daley is a great asset to our team and has embraced our philosophy and culture here at Hamilton Honda, which in turn has created a great car buying experience for you. On behalf of the entire team, thank you for such great feedback and welcome to the Hamilton Honda family.

Hamilton Honda responded

Dear Jms, Thank you for your review about your excellent experience in our Express Service Department. We are happy to know you had a minimal wait time and you were treated very cordially by our staff. We hope to have the pleasure of serving you again when you are due for your next Oil Change and Tire Rotation. Thank you for choosing Hamilton Honda and letting us Exceed your Expectations!

Hamilton Honda responded

Dear NatT, Thank you for your 5-Star Rating and wonderful review of your recent experience with Bob O'Connor and Giovanni Torres. We truly appreciate your business and are delighted to know that you were comfortable and very well taken care of. We strive to create an inviting, welcoming and non-pushy environment for our customers and are extremely grateful for the opportunity you gave us to provide this experience to you and Exceed your Expectations. On behalf of the entire team, congratulations on your new Honda and welcome to the Hamilton Honda family. Thank you again!

Hamilton Honda responded

Dear Fixitnow, Thank you for your feedback and review about your recent Service visit. We are so happy to hear our staff made this a painless experience for you. Knowing you will not hesitate to bring your vehicle back for service makes us all very happy and we look forward to welcoming you back when that time comes. On behalf of the entire team, thank you for being such a valued part of the Hamilton Honda family.

Hamilton Honda responded

Dear tlip, Thank you for your review bout your recent Oil Change and car buying experience! We are delighted to hear you and your son received such excellent care in Service and in Sales. It is with great pleasure that we welcome you both to the Hamilton Honda family. We look forward to a long lasting relationship with you and providing you with excellent service for many years to come. Thank you again!

Hamilton Honda responded

Dear Teodoro15, We truly appreciate you kind and positive words! It always helps us knowing we are meeting the needs of our customers, but knowing that Sue Chansky and Lily Li provided you with magnificent treatment really hits the mark because it affirms our #1 goal that is paramount to us, and that is to Exceed your Expectations. We are thrilled to know that Sue and Lily went above and beyond their commitment to be a great Sales Consultant and a great Finance Manager, but most importantly they were "Great People to Deal With". We deeply believe in genuine and honest customer service and providing a great product at a great price! We could not be happier to hear about your experience and we sincerely thank you for choosing Hamilton Honda. On behalf of the entire team, congratulations on your new Honda and welcome to the Hamilton Honda family!