Hamilton Honda

Hamilton Honda responded

Dear JoeS, We sincerely thank you for taking the time to share your compliments of the service you receive each time you come in to our Service Department. It is with great pleasure that we have the opportunity to serve you and provide you with such excellent service. We do indeed care very much about what we do and our valued customers, and we thank you for your recognition. On behalf of the entire team, thank you for your feedback and your business. It truly means a lot to us and has definitely made our day!

Hamilton Honda responded

Dear Odinson, Thank you for sharing your story of your recent service experience with us! It doesn't sound boring at all and we appreciate you sharing the details because it describes the teamwork and organization involved in ensuring that you, our valued customer, had a smooth and pleasant experience from start to finish. From the Appointment Coordinator, to the Service Advisor, to the Loaner Agent, to the Installation Technician, everyone worked hard to make sure you left 100% satisfied with your Honda Pilot and your new Running Boards. We are happy to hear that you are happy, and we certainly look forward to continuing to provide you with excellent service in the future. On behalf of the entire team, thank you for being a valued Hamilton Honda customer and letting us Exceed Your Expectations!

Hamilton Honda responded

Dear Boyer 2019, Thank you for taking the time to write such a nice review about Jeff Randall and Lily Li. We strive to provide wonderful service every step of the way throughout your buying process. Thank you for sharing how Jeff Randall and Lily Li worked together to ensure you received the excellent service that you deserved to make your car buying experience so easy. Making your experience easy, pleasant, and truly enjoyable is exactly what we are here for. On behalf of the entire team, congratulations on your new Honda Accord and welcome to the Hamilton Honda family! Thank you again!

Hamilton Honda responded

Dear Tony Dabb, Your review means a lot to all of us and we are so happy to hear that our team was there for you when you needed us the most. We know how important it is to feel comfortable and confident in your Honda, especially when you are driving it so much, and it's just as important to be able to trust the team you are working with to repair and service your vehicle. We are delighted to know how efficiently you scheduled an appointment! We are also happy that Craig Mayle was courteous and helpful during your visit and was able to get you back on the road as quickly as possible. The pleasure is truly all ours, and that is exactly what we are all here for. Thank you for your business and we wish you safe travels in your Honda. We look forward to seeing you again.

Hamilton Honda responded

Dear equinn, Thank you for sharing your feedback of your recent Express Service Appointment! We are thrilled to know how efficient it was for you and how friendly and informative our staff was during your visit. We always strive to create an inviting, welcoming, and comfortable atmosphere for our customers and we are very happy to know you received just that on Tuesday. Thank you for your valued business. We appreciate you choosing Hamilton Honda to service your vehicle and hope to have the pleasure of welcoming you back for your next Oil Change!

Hamilton Honda responded

Dear fanny123, Thank you for taking the time to share your thoughts and compliments of your recent sales experience. As a loyal Hamilton Honda customer, your feedback means a lot to us. We sincerely thank you for your business and loyalty, and congratulate you on your new 2019 Honda Odyssey Elite. We are thrilled to know your Sales Consultant, Hugh Daley, and his Sales Manager took their time to help you pick out the model that best suits your needs. Making a well informed decision is so important, and knowing you are working with a dedicated staff that genuinely supports you making the best decision makes a world of difference. We are very happy that you are very happy and we do hope to see you next year for your next car purchase! Thank you again!

Hamilton Honda responded

Dear Dorothy Coakley, Thank you for taking the time to share your story about your car buying experience at Hamilton Honda with Max Schuldes. Your loyalty means a lot to us and we could not be more thrilled that you chose us again for your second Honda. It makes us smile to know that Max never lost his smile and that he provided you with the friendly, courteous, and professional guest service that you very much deserve as a valued, loyal customer. On behalf of the entire team, thank you again and congratulations on your new Honda!

Hamilton Honda responded

Dear TwoCarGuy, Thank you for sharing your story about your experience with our service staff. We appreciate you sharing the sequence of events because it not only describes the process and organization behind it all, but it describes what is truly most important above anything else, and that is our staff prioritizing you, our valued customer. We are extremely glad to know our staff was friendly, courteous and helpful when you needed us the most, and that they received the support from the management staff to ensure you received the service you needed and deserved as a valued customer. On behalf of the entire team, thank you for your loyalty and business. You are greatly appreciated and we look forward to continuing to serve you in the future.

Hamilton Honda responded

Dear GRAPPSS1, We are thrilled to hear your Express Service Appointment visit was such a wonderful and stress-free experience! We appreciate you trusting in our Service Department and our staff to provide you with the exceptional level of service and care that you very much deserve. We know how important it is for our staff to be courteous, thorough, transparent, and accurate about the services and your wait time. Thank you for letting us know that Semy Noelizaire fulfilled all of these standards during your visits, all of which are just as important to us as they are to you. Please be assured we care very much about your experience and your review and feedback does not go unnoticed. It means a lot to our entire team. We sincerely thank you for being a Hamilton Honda customer and truly look forward to servicing your Honda for many years to come. Thank you again!

Hamilton Honda responded

Dear Hondafan1 , We sincerely thank you for taking the time to write your thoughtful review about your experience at Hamilton Honda. Considering your experience "top notch" truly makes us so happy, as we strive to Exceed Your Expectations every step of the way of your entire car buying experience. Our mission is not just to sell cars, but to build long lasting relationships with our customers, and your story about our staff being truly professional and a pleasure to work with really reflects the genuine passion for customer service that our team has. Thank you again Hondafan1! On behalf of the entire team, congratulations on your new Honda and welcome to the Hamilton Honda family.