
Hamilton Honda
Hamilton, NJ
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Everything about the dealership impressed me. Everyone looked sharp and Ira was great. He was not pushy and really helped us figure things out. He stayed late two nights going over things with my parent looked sharp and Ira was great. He was not pushy and really helped us figure things out. He stayed late two nights going over things with my parents and me. I was really grateful for that. He was extremely informative about all of the car features. We were also helped by Matt Andrews- easy to relate to and provided us with great information. I would not hesitate to recommend the dealership. More
I must say I have been in customer services for many years and thought I was the best,But the day I walked into Hamilton Honda and met Humberto not only is he professional he has a way of making a compl years and thought I was the best,But the day I walked into Hamilton Honda and met Humberto not only is he professional he has a way of making a complete stranger looking to purchase a car feel like you know him forever.Thanks Humberto & all of the honda employee's Luke also.I was referred to you and I will pass it on to my friends. More
We enjoyed our car shopping experience with Zack. Initially, due to budget concerns, my family members were ambivalent towards the ideal yet more expensive model. Zack offered us with a very reasona Initially, due to budget concerns, my family members were ambivalent towards the ideal yet more expensive model. Zack offered us with a very reasonable price so we all agree to pick the ideal one. By the time we decided to purchase the car, it was around 9PM before Thanksgiving Day. Zack and his colleague stayed up late that night to help us test drive several cars in the stock. We were very impressed by his professionalism. When working on the insurance, we were disappointed to find out that our original insurance company could not process new auto insurance during the Thanksgiving weekend. Being very considerate, Zack offered us a complimentary 3-day car insurance so that we could drive our new toy around right away. The overall car shopping experience with Zack exceeded our expectation and we would highly recommend him to our car-hunting friends. More
I had a great experience at Hamilton Honda. Humberto Salas was the best cars salesman I have experienced so far. I would highly recommend this dealership and Humberto to my friends and family! Salas was the best cars salesman I have experienced so far. I would highly recommend this dealership and Humberto to my friends and family! More
Andrew Jones was very sweet and very helpful! Walked me through my first car buying experience. Great guy, great dealership, and great deals! HIGHLY recommended!! through my first car buying experience. Great guy, great dealership, and great deals! HIGHLY recommended!! More
My experience at Hamilton Honda was both surprising and pleasant. Due to the untimely demise of a family vehicle just after Hurricane Sandy, we went looking for a car. Our salesperson, Dan Balling, was the pleasant. Due to the untimely demise of a family vehicle just after Hurricane Sandy, we went looking for a car. Our salesperson, Dan Balling, was the next available one when my husband and I arrived without an appointment, and he took excellent care of us. Not only do they verbally claim to have a motto and culture which emphasizes customer service, it seems as if they actually found employees who buy into that. Half of our time there they were selling themselves, the dealership, and the Honda brand, and the other half the car itself. I've certainly never had someone try to sell me on a dealership before, but I have to admit, it was a big factor in finally purchasing our car there. Dan understood our price-range, both in terms of monthly payments as well as total overall cost. A lot of salespeople will only try to sell you on the first number, lengthening the financing term to get you to buy a pricier car, but Dan didn't try to upsell us to something more expensive. We intended to purchase a pre-owned, but ended up with a brand new Honda Fit which we're taking on a road trip to Florida - less than a week after purchasing it. You can see how time was a factor in our decision. While we had time constraints of our own, it never felt as if Dan was rushing us. We received a full tour of the facility, took three test drives (two for me, one for my husband), and walked (drove) through what a repair or oil-change service would be like. Apparently we get free oil & filter changes and car washes for the life of the car, too. All in all I felt relaxed and completely unstressed about an experience which is traditionally stressful and draining. Sure there was the usual banter about him being our advocate, sharpening pencils and trying to get the price lower - I think every car salesperson ever learns that speech - but there was a distinct lack of B.S. when we sat down with the numbers. Hamilton Honda understands that there are a ton of great cars on the market, and so they are trying to make their dealership different by offering a luxury/first class experience. I was already sold on the reliability and value of the brand, but they definitely won me over to their location. More
The employees at Hamilton Honda are always looking out for the best interest of their costumers. My husband purchased a car from them 4 months prior to my visit, and they remember us as soon as we walked for the best interest of their costumers. My husband purchased a car from them 4 months prior to my visit, and they remember us as soon as we walked in. They helped get us the best deal without the hassle of back and forth negotiations. WIth every car purchase you receive free car washes and oil changes for life. While you are waiting for anything to be done with your car, they have a very clean waiting area with flat screen tvs, internet ready computers, snack bar, and COMFORTABLE seats! I recommend this specific dealer to anyone looking for a Honda, or any car in general. More
Great service, and very friendly staff. Makes sure that you know all about your car and the facilities they offer before selling. Would surely recommend this one. you know all about your car and the facilities they offer before selling. Would surely recommend this one. More
I sold a car to Hamilton Honda and leased a replacement. When it came time to finalize the deal, I realized that their procedure was for me to sign over my car and wait for them to issue a check in payment. When it came time to finalize the deal, I realized that their procedure was for me to sign over my car and wait for them to issue a check in payment. I was more than a little dissatisfied with that procedure and, on a holiday, they got all of the others involved to expedite the process so that I could have a check immediately. This even involved getting the General Manager to come in to the dealership so the check could be signed. That's world class customer service! More
I found the whole experience pleasant at Hamilton Honda. The persons I dealt with were willing to do the best they could for me and listened to my needs. I would definitely recommend this dealership. I wa The persons I dealt with were willing to do the best they could for me and listened to my needs. I would definitely recommend this dealership. I was shown all around the facilities and there was no pressure and they patiently worked with me. More