
Hamilton Honda
Hamilton, NJ
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Unprofessional and very unaccommodating. No updates given whatsoever about the vehicle other than oh you can come pick it up. Staff did not want to help and were quick to send you to voicema No updates given whatsoever about the vehicle other than oh you can come pick it up. Staff did not want to help and were quick to send you to voicemail or to the desk of someone who had off during the day. No one can just look into the computer system or tell you on the phone the condition or status of your vehicle. While the repair was great and everything, the staff really turns me away from getting service done here. More
Always have a great experience with the Service Department or when purchasing a new vehicle. The staff are always very professional and courteous. Department or when purchasing a new vehicle. The staff are always very professional and courteous. More
Low Key but efficient instructions were offered from the moment I drove into the service garage. The service rep (I believe Chris was his name) made very clear what the standard is for 10,000 miles, and wh moment I drove into the service garage. The service rep (I believe Chris was his name) made very clear what the standard is for 10,000 miles, and what options were available at this mileage level (front end alignment, change of brake fluid). I chose these extra options, so my wait time was longer than Chris anticipated; but that was nobody's fault. More
I was greeted with a smile both by the young man and the service rep Quedesha Funches. Quedesha was very helpful and I was also pleasantly surprised by the short wait time! service rep Quedesha Funches. Quedesha was very helpful and I was also pleasantly surprised by the short wait time! More
They were efficient, effective, and knowledgeable. Showed that they really cared about you. They were friendly, helpful and cordial. Did what they said they were going to do. Showed that they really cared about you. They were friendly, helpful and cordial. Did what they said they were going to do. More