
Hamilton Honda
Hamilton, NJ
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Oil change and tire rotation. Service was pleasant and reviewed my multi point inspection with me. Car was ready before requested time. Service was pleasant and reviewed my multi point inspection with me. Car was ready before requested time. More
I brought my vehicle in for an oil change and received quick, excellent service! They called me only an hour and a half after I brought it in to tell me it was finished. quick, excellent service! They called me only an hour and a half after I brought it in to tell me it was finished. More
I normally receive a text message where I can get updates. The person who was supposed to message me was Chris. I called the number for him and got voice message. After close to 3 hours of waiting, updates. The person who was supposed to message me was Chris. I called the number for him and got voice message. After close to 3 hours of waiting, I went and looked for him. He had obviously forgotten about me. After that is when he would come and update me. More
When the repair turned out to be major, Tim made a suggestion that helped reduce the cost and also arranged for a ride back to my home. In addition he contacted me that afternoon to update me on the suggestion that helped reduce the cost and also arranged for a ride back to my home. In addition he contacted me that afternoon to update me on the status of the repair. Overall I found him to be very helpful in the process. More
Ms. Q. was wonder. She made me feel welcome. Her demeanor was friendly, welcoming and professional. I’ve been a customer Honda of Hamilton for many years and nerve felt welcome. The rest of the te demeanor was friendly, welcoming and professional. I’ve been a customer Honda of Hamilton for many years and nerve felt welcome. The rest of the team can take a lesson from her. More
This is the second time I told a service advisor of the shaking/vibration in the steering/front right side and no one felt anything. I then get in the vehicle to go home and as soon as I get in vehicle it shaking/vibration in the steering/front right side and no one felt anything. I then get in the vehicle to go home and as soon as I get in vehicle it happens. I can’t understand why they can’t determine it. They tell me that they noticed bad ball bearings in the left side wheel and a little shimmying but not enough n right side. Also the vehicle hums a little during operation. More