Hamilton Honda

1.Was called to pick up car upon arrival the caller, was at lunch and the car still on the lift. Although it was another 30 minutes this caused me to not have enough time to get my lab work done, I now ca at lunch and the car still on the lift. Although it was another 30 minutes this caused me to not have enough time to get my lab work done, I now can't do until Monday which makes it late for Md visit on Wednesday. I had just enough time to get to my md's office and sign for the surgery I had yesterday. 2.) I was advised to replace front windshield wipers however they were just replaced less than 2 months ago when I had a chip in the front windsheild repaired. 3.} I see on the form I need replacement of the front bumper area due to wear but my car was recently in a crash where such work was just done. I read this on the form or would have discussed it with the representative who returned my key and sent me to the cashier. I am very upset as I have trusted Hamilton Honda with my vehicles for years and have now lost faith. More

Could of been better with better communication. Gave me the run around. Never knew when car would be ready definitely Gave me the run around. Never knew when car would be ready definitely More

Great service. An extremely professional staff. Never came away with a negative experience. Mark me down as a very happy customer. An extremely professional staff. Never came away with a negative experience. Mark me down as a very happy customer. More

Everything with this dealership has gone down- no matter what I bring my cars in for they give a list of hundreds of dollars worth of things I need to do to the vehicle- they push every single item even if what I bring my cars in for they give a list of hundreds of dollars worth of things I need to do to the vehicle- they push every single item even if it is not necessary-Sales has also really gone down- bought four cars from them- they would not work with us on the most recent buy and ended up purchasing up the road from mazda--- More

My service advisor Craig was great and very helpful. I was happy with the fast service. I was happy with the fast service. More

David F. Was amazing! Very professional! It was a pleasure to work with him! I 10/10 recommend working with him for all your vehicles services! :) Thank you s Was amazing! Very professional! It was a pleasure to work with him! I 10/10 recommend working with him for all your vehicles services! :) Thank you so much!! More

service center was backed up but they still managed to get my car out at a reasonable time get my car out at a reasonable time More

I made an appointment for an oil change and within 40 minutes my car was done! Great service. minutes my car was done! Great service. More

Great customer service. Comfortable waiting area with complimentary coffee and water. Service Advisors are easily accessible and go above and beyond Comfortable waiting area with complimentary coffee and water. Service Advisors are easily accessible and go above and beyond More

After asking for my rear passenger tire be checked and getting the all clear, my low tire pressure light came on again today. Clearly whatever was wrong wasn’t addressed and fixed. getting the all clear, my low tire pressure light came on again today. Clearly whatever was wrong wasn’t addressed and fixed. More