Hamilton Mazda - Service Center

Very professional The service department helped me right away and was very pleasant. Oil change was performed in a timely manner. This was my first service appointment The service department helped me right away and was very pleasant. Oil change was performed in a timely manner. This was my first service appointment and was very happy with the service. More

Great Customer Service This is my 4th time utilizing Mazda service in Hamilton, NJ and each experience has been on point. Customer service thoroughly explains additional ser This is my 4th time utilizing Mazda service in Hamilton, NJ and each experience has been on point. Customer service thoroughly explains additional services beyond an oil change along with pricing that are recommended by the technician before additional work is complete and leaves the decision to the customer as well as suggesting what can wait and what needs to be completed ASAP. The waiting area is comfortable and the overall process is efficient. I would recommend this service center to others. More

No Stress Experience No stress process. Ordered additional parts such as hatch screen, cargo mat and cargo net. All products available at parts and service dept arranged p No stress process. Ordered additional parts such as hatch screen, cargo mat and cargo net. All products available at parts and service dept arranged pick up for next day service More

Service staff is top notch I have been a customer for years now. I service both my 3 and CX-9 there. Ryan the service manager and Benito are my usual goto guys for service. They I have been a customer for years now. I service both my 3 and CX-9 there. Ryan the service manager and Benito are my usual goto guys for service. They always offer me the best service. I also like the techs who work on my car now and in the past. Sanel and Jerry are two techs who have been there for years and I like long time workers. Usually that means they are happy and have a good thing going. I also like it because they know my car for better or worse and know what they are doing. I usually avoid dealer service because of the inflated pricing but Hamilton is competitive and competent. If anything goes wrong under their watch, Ryan will reach out me and try to make things right. As long as they are there I will keep giving them business. More

Staff is great. Rate them a 10 Not happy with costs and surprise of other services. Staff was excellent and explained all additional services. Estimated Length of wait could have be Not happy with costs and surprise of other services. Staff was excellent and explained all additional services. Estimated Length of wait could have been communicated upfront or throughout. More

Solid Service Center Staff is courteous and efficient. They perform their service in a timely fashion as well as a fair analysis of general wear & tear after every service Staff is courteous and efficient. They perform their service in a timely fashion as well as a fair analysis of general wear & tear after every service. Best part about it if there is an area of concern (I.e. uneven brakes or tire treads) they do not hassle you to complete service immediately or sell you. They make recommendations and allow you to consider options without the hard sell. New car salesman did the same, stopped by, said hello, asked how things were going and to call him if considering a new car then walked away. More

Everyone has been very helpful and friendly. I just went in to get some information about my new car. Everyone was great. They checked my concerns, explained everything to me, showed me how to I just went in to get some information about my new car. Everyone was great. They checked my concerns, explained everything to me, showed me how to make custom changes. I went away very happy with all the information and the great service. More

Good service and excellent prices. I was about 45 minutes late for a scheduled appointment to change the oil and rotate the tires. I called the to tell them I would be late and they sa I was about 45 minutes late for a scheduled appointment to change the oil and rotate the tires. I called the to tell them I would be late and they said that would be fine. They serviced the car fairly quickly in about an hour with no issues. They also accepted a discount coupon for veterans and / or senior citizens. Price was very reasonable. More

For better or worst At first things didn’t seem like it was going to end well, however the service manager and his team worked things out for the good. I want to say than At first things didn’t seem like it was going to end well, however the service manager and his team worked things out for the good. I want to say thank you very much. More

Trustworthy and helpful They are the most trustworthy, helpful and understanding service center I have ever visited. They work with you when you need it and give you options They are the most trustworthy, helpful and understanding service center I have ever visited. They work with you when you need it and give you options (backed by years of experience) to help you make the best decision. The mechanics take the time as well to assist you. I would recommend this service center to anyone vehicle owner, not just Mazda. I have been going here for about ten years now. More