Hamilton Mazda - Service Center

I brought my vehicle in for some maintenance service recently, oil change, tire rotation, air filter and transmission flush. I waited at the dealer while my vehicle was being worked on, the waiting room recently, oil change, tire rotation, air filter and transmission flush. I waited at the dealer while my vehicle was being worked on, the waiting room has a nice t.v. to watch and they offer coffee for the customers. The service manager Felipe was very nice and explained everything that they did to my vehicle, they also performed a full inspection to ensure my vehicle is in good condition. Overall, it was a good experience and I would definitely recommend this dealer for service. I will be bringing all of my family's cars to this dealer, they work on all makes and models. More

The girl there does not know anything, all she does is collect money. She will never stop talking on her phone. Price is okay. collect money. She will never stop talking on her phone. Price is okay. More

When I picked up my car after a scheduled maintenance, I was waiting for the representative while she was talking on her cell phone. After receiving the invoice, I was promptly asked for a credit card, an was waiting for the representative while she was talking on her cell phone. After receiving the invoice, I was promptly asked for a credit card, and she made no attempt to explain the work that was done. When I asked about what was done, I was handed a photocopy of the "Service Recommendations" without any explanation. I am not the best judge of the quality of the work, but the people skills of this place needs a little more work. More