Hamilton Mazda - Service Center

Service reps were courteous and helpful. Final cost was in line with advertise price. Service advisor recommended additional maintenance however he was not overly aggressive in up selling pr Final cost was in line with advertise price. Service advisor recommended additional maintenance however he was not overly aggressive in up selling products and services. Service facility is clean and comfortable. Wait time was approximately one hour and 10 minutes for oil change. I would return in future for other services based on reasonableness of quoted costs and my experience with this dealership to date. More

Service was done on a timely basis and done correctly. All employees helpful and friendly. All employees helpful and friendly. More

Oil change was done on time with an appointment. No hassles when I picked up car. No hassles when I picked up car. More

What can I say ? I’ve been getting my cars from this dealership for several years. The service center and sales are top notch. I’ve been getting my cars from this dealership for several years. The service center and sales are top notch. More

they are pretty nice, and tend to help, good customer service and I like how it’s clean and you can watch a video on your car it’s pretty good. When speaking to them with questions they tend to explain s service and I like how it’s clean and you can watch a video on your car it’s pretty good. When speaking to them with questions they tend to explain situations and such. More

David was very nice and caring on explaining the issues. I hope the waiting room was more comfortable. Thanks I hope the waiting room was more comfortable. Thanks More

The entire process was excellent. .. until the end. The service staff was friendly, knowledgeable, and transparent about the process until it came time to pick up my car. The service s .. until the end. The service staff was friendly, knowledgeable, and transparent about the process until it came time to pick up my car. The service staff stated I owed $128 for something that was supposed to be covered under warranty. This charge was never discussed with me or signed off by me. After fighting it, I was able to right the issue and not pay for this phantom charge, but the fact that all three service reps synced their stories and said I signed off on such a charge when I never did and never spoke to the tech live (was updated so through text) was very disheartening. Won't be going back ever again. More

The service was quick and very thorough. I like the new video, that has become part of the service. It give you an idea of the the service associate is doing or not doing I like the new video, that has become part of the service. It give you an idea of the the service associate is doing or not doing More

Always prompt, polite and informative. Have used Mazda service in Hamilton for 11 years. They never disappoint. Have used Mazda service in Hamilton for 11 years. They never disappoint. More

The staff here is friendly, knowledgeable and professional. The service appointment process is very organized and efficient. professional. The service appointment process is very organized and efficient. More