
Hamilton Nissan
Hagerstown, MD
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My Review I left the car the night before with instructions in the drop off envelope, two items were overlooked: new wipers and batteries for the keys. I left the car the night before with instructions in the drop off envelope, two items were overlooked: new wipers and batteries for the keys. I spent $400 on maintenance to keep my dealership for life . This is the second time the batteries for the keys were overlooked. I don't like to be critical but you asked. Regards, RDO More
Great service but at a loss I purchased my 2013 Nissan Altima at Hamilton Nissan which I dont regret. However now realizing Altimas 2013 through 2015 are having issues with the h I purchased my 2013 Nissan Altima at Hamilton Nissan which I dont regret. However now realizing Altimas 2013 through 2015 are having issues with the headlamp assembly I inquired about that when I was there for my oil change and got absolutely nowhere, even providing documentation from a class action lawsuit that's been filed online. I guess I'm not sure what I was looking for but some type of suggestion, and I got nothing. I've already registered a complaint with Nissan since it should be a recall however until they do something I will continue to drive my unsafe vehicle at night or not be able to drive after dark. Again reading the literature and providing suggestions would have been appreciated. More
Professional, as expected. Good work, as usual. Thank you for efficient scheduling and for taking care of oil change and spark plugs quickly. The comfortable waiting area is hel Good work, as usual. Thank you for efficient scheduling and for taking care of oil change and spark plugs quickly. The comfortable waiting area is helpful. More
Great company to buy from Bought a 2018 rogue sport. Experience was great! Brooke G was very helpful. I got my car in a timely manor. Everyone was very helpful during this proc Bought a 2018 rogue sport. Experience was great! Brooke G was very helpful. I got my car in a timely manor. Everyone was very helpful during this process More
Accurate and friendly customer service They took the time to explain the problems with my vehicle, including the mechanic working on it. They also provided me a courtesy shuttle to work wh They took the time to explain the problems with my vehicle, including the mechanic working on it. They also provided me a courtesy shuttle to work while it was being fixed, and washed and cleaned my vehicle. I thought they did a very good job! More
Excellent Service Again! I hate to be boring but every service visit is an excellent experience.! Everyone is kind and professional and all work is thorough and never calls fo I hate to be boring but every service visit is an excellent experience.! Everyone is kind and professional and all work is thorough and never calls for a repeat visit. More
Happy with service Was pleased with service and they answered a lot of questions about the vehicle that I had. Always very pleasant and professional. It makes you feel Was pleased with service and they answered a lot of questions about the vehicle that I had. Always very pleasant and professional. It makes you feel like they are interested in helping with any concerns. More
Great place for service They was fast and Courteous. Friendly and alway willing to answer any questions you may have.Alway goes over the service they did and let you know if They was fast and Courteous. Friendly and alway willing to answer any questions you may have.Alway goes over the service they did and let you know if there are any problems. More
Great experience! I went in to get an oil change. The service was great. I had an issue with the auto up feature of my window. They were able to fix it very quickly. I I went in to get an oil change. The service was great. I had an issue with the auto up feature of my window. They were able to fix it very quickly. I had 2 other warranty issues and they fixed them for me also. The parts were ordered and replaced within a day. I really enjoy the service provided at Hamilton Nissan! More
Always an excellent experience They push nothing extra on you but what needs to be done as requested. They keep you updated on when certain work should be done because of mileage. They push nothing extra on you but what needs to be done as requested. They keep you updated on when certain work should be done because of mileage. More