
Hamilton Nissan
Hagerstown, MD
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great customer service from all including you to Derek Merry Christmas hope that the Hamilton Team has a safe and Happy New Year!!!! Patty is tops in kindness Merry Christmas hope that the Hamilton Team has a safe and Happy New Year!!!! Patty is tops in kindness More
Good experience Bent over backwards to get my new alternator installed while I waited. Took all day but got it done. Asked me several times if I needed a ride anywher Bent over backwards to get my new alternator installed while I waited. Took all day but got it done. Asked me several times if I needed a ride anywhere while my vehicle was being worked on. Very accommodating. Don was very helpful. More
I bought a 2012 Toyota Prius My customer experience was great. I will definitely be a buyer from this dealership again. Both Brandon DeHaven and Ashley Lowman were great. Make My customer experience was great. I will definitely be a buyer from this dealership again. Both Brandon DeHaven and Ashley Lowman were great. Make a call to Brandon DeHaven before you go out to the dealership. He was helpful and knowledgeable. More
Hamilton Nissan Rocks Never an issue, great service, they don’t try to sell something I don’t really need. Usually not a long wait, although I would bring back the doughnut Never an issue, great service, they don’t try to sell something I don’t really need. Usually not a long wait, although I would bring back the doughnuts in the waiting room...Happy Xmas More
Was there for Murano brake recall Don (Service Advisor) is very professional. He kept me informed every step of the repair process. When repair was taking longer than projected he pu Don (Service Advisor) is very professional. He kept me informed every step of the repair process. When repair was taking longer than projected he put me in a rental vehicle as I had to get my parents to medical appointments. My experiences at Hamilton have all bee positive - sales, service, customer service, etc. I will continue dealing with Hamilton. More
Awesome Had a great experiece with my end of lease on my car. Not knowing what to expect. Everyone was super nice and helpful. No complaints what so ever. Had a great experiece with my end of lease on my car. Not knowing what to expect. Everyone was super nice and helpful. No complaints what so ever. More
Great customer service This dealer always provides great customer service. Fast, friendly and honest. I have had several cars serviced at this dealer and always get the same This dealer always provides great customer service. Fast, friendly and honest. I have had several cars serviced at this dealer and always get the same service. More
Great experience The experience is always pleasant. They are professional and customer service is top priority. The paperwork is electronic and more efficient. This wa The experience is always pleasant. They are professional and customer service is top priority. The paperwork is electronic and more efficient. This was my second time working with them. More
Always a great experience I really appreciate the customer service offered by Hamilton Nissan. From the moment I arrive until I drive away in my serviced car I feel as though I really appreciate the customer service offered by Hamilton Nissan. From the moment I arrive until I drive away in my serviced car I feel as though Hamilton Nissan is working to keep my car in great shape and also keep me as a returning customer. Don Snuffer always explains the services needed well and is sure to apply any coupons or discounts available, the waiting area is very nice and the donuts and coffee selection is a very nice touch. Highly recommend! More
Well Taken Care Of Nick called me to schedule service on an issue I had after collision repair. He was polite, got me on the schedule quickly and was extremely professi Nick called me to schedule service on an issue I had after collision repair. He was polite, got me on the schedule quickly and was extremely professional on the day of service. I truly felt like the employees, including Nick, cared about the issue I was having. I am pleased with collision repair (handled by Juan), the follow-up by Nick, and the friendliness and care shown by all the staff in collision and service. More