Hamilton Nissan
Hagerstown, MD
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Professional service I was extremely happy with my service. I took a mechanic along for a test ride to show him the problem I was experiencing, although he couldn't feel I was extremely happy with my service. I took a mechanic along for a test ride to show him the problem I was experiencing, although he couldn't feel what I was talking about he didn't treat me like some idiot that was making up a complaint. He understood what I was saying and then listed the possible causes. Long story short they reprogrammed the engine and transmission module. Problem solved! Service advisor and mechanic very nice. More
Super Service The service department was very professional and attentive. I had my friend bring my Pathfinder in for an oil change for me, and he was impressed wit The service department was very professional and attentive. I had my friend bring my Pathfinder in for an oil change for me, and he was impressed with the service we received! We also purchased new windshield wiper blades which the technician installed for us. More
Don’t forget the little things This is the second car that I bought from you and one of the reason of coming back were the perks that you offered. I understand the changing of the This is the second car that I bought from you and one of the reason of coming back were the perks that you offered. I understand the changing of the policy of the oil changes, but changing the car washes just to when you get your car serviced I don’t agree with. Just my thoughts on the situation there are a lot of dealership in the area but your little things separated you from the pack. More
Considerate and Able I've been working with hamilton Nissan for almost 5 years now after having bought my Juke from them. They are always courteous and considerate! I've I've been working with hamilton Nissan for almost 5 years now after having bought my Juke from them. They are always courteous and considerate! I've never had an issue with anything. More
Service Dealership and service are amazing... would recommend this place to my family and friends... this is my second vehicle with Hamilton and would be maki Dealership and service are amazing... would recommend this place to my family and friends... this is my second vehicle with Hamilton and would be making a third purchase More
Very quick Very quick service for routine oil change on 10 month old vehicle.. I had a recall that was checked but did not need repair. However, the mainten Very quick service for routine oil change on 10 month old vehicle.. I had a recall that was checked but did not need repair. However, the maintenance light came the next day and I had to return to get it turned off. Very friendly service staff. More
Great service and overall experience. They were quick and professional and the car was clean and ready to go when they said it would be ready. Always a pleasant experience. They were quick and professional and the car was clean and ready to go when they said it would be ready. Always a pleasant experience. More
never recommend 3rd time trying to schedule oil change . finally got appointment for 06/29/18 at 11:30 for oil change. waited 90 minute then left. I had a set of 4 3rd time trying to schedule oil change . finally got appointment for 06/29/18 at 11:30 for oil change. waited 90 minute then left. I had a set of 4 tires installed at firestone this morning in under an hour. I guess lifetime oil change means waiting a lifetime to get one. More
Met all my car needs. Excellent used car. Excellent pre-certified used car Salesman very easy to work with. Cooperative and met all my used car needs. Recommend this car dealership to friend Excellent pre-certified used car Salesman very easy to work with. Cooperative and met all my used car needs. Recommend this car dealership to friends and family. More
Personal care By having Hamilton Nissan keeping track of what my car needs and when to maintain it’s long life it’s less for me. Always honest about the work and go By having Hamilton Nissan keeping track of what my car needs and when to maintain it’s long life it’s less for me. Always honest about the work and going over the details with me and allowing me to make the decision if they suggest to replace something. They do not keep after you as if selling you. Very appreciative of extra care like washing the inside windows when I asked and taking time to just be human and humbling to talk with me. We may be customers paying for a service but it’s a great day when you’re spoken to as if family. I’ll continue to bring my 2012 Altima here. Nick, in the service area - keep up your fine and courteous relationships with your customers and you’ll be blessed!! Thank you! More


