Hamilton Nissan
Hagerstown, MD
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Had oil changed and tires rotated. Also 30000 mi. Service. Service was satisfactory. I find this very offensive. I stated that it was satisfactory and that is all I'm going to say. If I didn't like it I'd let Service was satisfactory. I find this very offensive. I stated that it was satisfactory and that is all I'm going to say. If I didn't like it I'd let you know. More
Excellent customer service I went in for the oil change I was due for, and told them I already knew I needed tires (as this would be checked on the multi point inspection). When I went in for the oil change I was due for, and told them I already knew I needed tires (as this would be checked on the multi point inspection). When my service rep was reviewing my service history he found that on my air bag recall only the drivers side had been done; the passenger side still needed done. I was able to get that done in the same visit. He also got me quotes for tires. Since they were in stock, and I had time, I was also able to get them done on that visit. (My oil change was scheduled for early in the morning.) I've dealt with various service reps and have always been treated good. As a single woman I've never been talked to like I don't have a clue and they've never tried to get more work out of me. Any work that I've had to pay for has been reasonably priced and well done. I've never been to a dealership service center like this before I found Hamilton. They are fantastic. More
As expected Easy friendly fast service. Take my vehicle in every 5 thousand miles for oil and filter change. Each time is fast service and i know my vehicle is be Easy friendly fast service. Take my vehicle in every 5 thousand miles for oil and filter change. Each time is fast service and i know my vehicle is being well serviced. More
Car problems Communication was great but the price of it to be done was high. Trying to keep my price limit down. Thank you for all you did Communication was great but the price of it to be done was high. Trying to keep my price limit down. Thank you for all you did More
No pressure type atmosphere, easy going salesman and sales manager. The complete process was easy. I will be purchasing all my vehicles from this dealership in th type atmosphere, easy going salesman and sales manager. The complete process was easy. I will be purchasing all my vehicles from this dealership in the future. More
Not what I expected I have used this service center before and was very happy. This last exsperince not so much. My vehicle was return back to me with leftover parts (doo I have used this service center before and was very happy. This last exsperince not so much. My vehicle was return back to me with leftover parts (door windowpane of glass) and mechanisms my speaker doesn’t in my door the door doesn’t lock now and the body molding on the door was re attached with double sided tape which is now half way off of the door. The receptionist was AWSOME as was the Collision Professional . As I said before I used this place before and have had 5 star service not sure what happen this time. More
Overall decent experience I would have given five stars if I wouldn't have had to return to have a flashing airbag light checked out and remedied. But they took my car right b I would have given five stars if I wouldn't have had to return to have a flashing airbag light checked out and remedied. But they took my car right back and fixed the issue. I have always had good experiences with Hamilton. More
Buying used Polite, hassle free, willing to work with you on price and financing, it is a long drawn out process doing the paperwork once the deal is done Polite, hassle free, willing to work with you on price and financing, it is a long drawn out process doing the paperwork once the deal is done More
Great Service The service was very quick and the staff and my service advisor were great. Received a call the next day to make sure I was satisfied with everything The service was very quick and the staff and my service advisor were great. Received a call the next day to make sure I was satisfied with everything. More
Great work and follow up! Friendly staff! My truck had an electrical issue. problem was found, part ordered, truck fixed. When I picked it up they showed me pictures of the cause. 😁 I was v My truck had an electrical issue. problem was found, part ordered, truck fixed. When I picked it up they showed me pictures of the cause. 😁 I was very happy about those pictures. Nick even sent them to me so I could show my Hubby! More


