
Hamilton Nissan
Hagerstown, MD
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Excellent Everybody that I worked with went above and beyond to help me out with any questions and issues that I had. There’s no other dealership out there with Everybody that I worked with went above and beyond to help me out with any questions and issues that I had. There’s no other dealership out there with a staff that’s this friendly and knowledgeable More
Oil Change For two weeks after my oil change I had oil leaks daily; first dark oil and then fresh oil. I returned to the dealership and they took my car immedia For two weeks after my oil change I had oil leaks daily; first dark oil and then fresh oil. I returned to the dealership and they took my car immediately, replaced the oil filter just in case and wiped up excess oil. No more oil leaks. Speedy . Andy was apologetic and had great customer service for a speedy service recovery. More
Exceeded Expectations I came from out of state to purchase a used vehicle from Hamilton Nissan. From the initial phone call and throughout the entire process the salesman, I came from out of state to purchase a used vehicle from Hamilton Nissan. From the initial phone call and throughout the entire process the salesman, Ryan Staup, was amazing. There was zero pressure and everything was explained from start to finish. In the finance department, Dustin Anders did a great job as well. Price, customer service and the overall experience exceeded my expectation of buying a car. I highly recommend Hamilton Nissan, especially Ryan and Dustin, to anyone that is looking to purchase a vehicle. More
Repair dent on drivers side. I took my 2017 Rogue to Nissan to get an estimate on damage my car. Todd was very helpful and came right out to look at it. Gave me a price I asked wh I took my 2017 Rogue to Nissan to get an estimate on damage my car. Todd was very helpful and came right out to look at it. Gave me a price I asked when it could be down he said on Monday. I took my car to have it repaired. When I went to pick it up my Rogue looked liked nothing ever happened. I was also amazed they gave lifetime guarantee on the work. Great job, excellent service. More
"Very Satisfied" My most recent experience with Hamilton Nissan has been with their Service Department. The young gentleman, Levi, that handle my case was exceptional- My most recent experience with Hamilton Nissan has been with their Service Department. The young gentleman, Levi, that handle my case was exceptional-polite, courteous, thorough and helpful. Every interaction I have had with this dealer including their Sales, Collision and Service departments have been very positive. Everyone is extremely friendly and knowledgeable. All my work has done in a timely fashion and without issue. I will definitely buy my next car from them and refer my friends and family to them. More
Great service!! Brought in a flat tire just minutes before closing. Gentlemen took care of us. Dropped tire off and it was ready at 6:00am next day. Brought in a flat tire just minutes before closing. Gentlemen took care of us. Dropped tire off and it was ready at 6:00am next day. More
Just an oil change I called in the morning for an oil change and was given an appointment that afternoon. Changed my oil, rotated my tires, installed an air filter and w I called in the morning for an oil change and was given an appointment that afternoon. Changed my oil, rotated my tires, installed an air filter and washed my car in less than an hour. Very efficient and very reasonable rates. More
Great service as usual! Brought my husband's truck in for routine service. Great experience! Friendly and easy to deal with. We have 3 Nissans in the family and get all of Brought my husband's truck in for routine service. Great experience! Friendly and easy to deal with. We have 3 Nissans in the family and get all of them service at Hamilton. More
The advisors are always nice! Everyone at the service center is polite, and nice! They explain things so I can understand it. Always helpful! He kept me informed by calling. Everyone at the service center is polite, and nice! They explain things so I can understand it. Always helpful! He kept me informed by calling. More
Oil change and car wash I bought a detail package and was told it was good for 5 services. Wanted to set up an appointment. Now they tell me it had to be used for once a year I bought a detail package and was told it was good for 5 services. Wanted to set up an appointment. Now they tell me it had to be used for once a year for 5 years! I was never told that or I would have used it. I only had details done 2 times. It was a ripoff. More