
Hamilton Nissan
Hagerstown, MD
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Best Car Buying Experience Ever I went in to the dealership after speaking to a gentleman by the name of Will over the phone the night before. Will had helped me talk through things I went in to the dealership after speaking to a gentleman by the name of Will over the phone the night before. Will had helped me talk through things first and make sure I brought all the correct documents needed as well as doing the credit app online to speed up the process. Will was not there when i came in so i was then helped by Brandon which was also an amazing help. I was in a very bad situation with two vehicles barely running needing a couple thousand dollars worth or work needed. He told me not to worry about it and not to worry about the remaining difference of my loan on one of my cars. He got me approved for my NEW 2017 Sentra S and got me out of the mess I was in with the buy here pay here place and also took my other damaged vehicle as a trade. Easiest and Greatest car buying experience of my life!! More
Fast service. Staff is friendly and courteous! Fast service. Staff is friendly and helpful. Comfortable waiting room. You are able to walk in and get a quick oil change, free if you bought your car Fast service. Staff is friendly and helpful. Comfortable waiting room. You are able to walk in and get a quick oil change, free if you bought your car there. More
Avoid collision center Dented my vehicle and tried to blame on accident, ruined windshield wipers and stole cable off stereo and refused to fix or remedy any issues. Dented my vehicle and tried to blame on accident, ruined windshield wipers and stole cable off stereo and refused to fix or remedy any issues. More
Awsome Ryan was great ...if we need anything I know he has us...down to earth real guy..thank you Ryan for all you have done and getting me in the car i want Ryan was great ...if we need anything I know he has us...down to earth real guy..thank you Ryan for all you have done and getting me in the car i wanted? More
Wonderful used car experience I first made an inquiry online about my vehicle with Lindsay. She was very helpful with letting me know the hours of the dealership so I could come in I first made an inquiry online about my vehicle with Lindsay. She was very helpful with letting me know the hours of the dealership so I could come in and test drive a vehicle. When I got to the dealership, Adam was wonderful. My previous car buying experience wasn't pleasant but this time, it was great! Adam listened to my concerns and was very patient. He explained every step of the process and answered all the questions I had. I am very happy with my vehicle and plan to have it serviced at Hamilton. More
New car purchase. Great customer service. Adam was very cordial and sat in the car demonstrating all the features of the car. He has followed up with call to see if Great customer service. Adam was very cordial and sat in the car demonstrating all the features of the car. He has followed up with call to see if everything was running well. More
Recently bought a used Nissan Rogue The whole experience was easy and comfortable. Everyone was so helpful and nice. It seemed to be a very friendly atmosphere all around. Kind and frien The whole experience was easy and comfortable. Everyone was so helpful and nice. It seemed to be a very friendly atmosphere all around. Kind and friendly people go along way!! Kathy Sanders More
Committed to Meeting Your Needs The sales manager, sales representative , finance, and service department are friendly, knowledgeable, and committed to making sure you are comfortabl The sales manager, sales representative , finance, and service department are friendly, knowledgeable, and committed to making sure you are comfortable, informed, and happy with your car purchase. More
Always a great experience at Hamilton Where there is a "Will" there's a way, and I'm not referring to one's own will but rather my salesman. Will Swartz. This is now my fifth purchase from Where there is a "Will" there's a way, and I'm not referring to one's own will but rather my salesman. Will Swartz. This is now my fifth purchase from Hamilton and have dealt with Will for all five. His great customer service on the front end is equal matched on the backend of the purchase as well. meaning the fiance team. they work just as hard and understand that when you have finally made it to there office that sometimes patience are getting low and they work as fast as accurately possible to get you on the road enjoying your new ride!! i will be back to buy sixth car from them for sure. More
Excellent Service Can't say enough about the great service I received on my recent visit. Pulled right end and was met by a wonderful Service Advisor, Levi Powell. He Can't say enough about the great service I received on my recent visit. Pulled right end and was met by a wonderful Service Advisor, Levi Powell. He was friendly and very attentive. Took all my information quickly and efficiently. When I arrived to pick up my vehicle, I didn't think it looked like it had been washed and he politely told me, no problem, I will run it through again. In addition to running it through again, he vacuumed it out for me. Now that is what a call service. Normally I seek out Don Snuffer as my Service Advisor (and he will always be my first choice) but if Don's not around will definitely request Levi. Service with a smile. Thank you. More