
Hamilton Nissan
Hagerstown, MD
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Twice in a month purchase This was my second Altima purchased by Hamilton Nissan due to my previous Altima being totaled by a deer. My salesman, Will Swartz, is very knowledge This was my second Altima purchased by Hamilton Nissan due to my previous Altima being totaled by a deer. My salesman, Will Swartz, is very knowledgeable of the vehicles on the lot, as well as the ins and outs of how pricing works. Will is thorough, organized, professional and treats customer fairly. Ashley Lowman, in finance will make signing all those papers an enjoyable experience due to her organization, knowledge and shining personality. More
Warranty repair Always very courteous and helpful. Would recommend Hamilton to anyone. They are the best dealership I have dealt with in the Hagerstown area. Good Always very courteous and helpful. Would recommend Hamilton to anyone. They are the best dealership I have dealt with in the Hagerstown area. Good people More
One of the best times I've had buying a car Salesman was very patient and kept working to get me the deal I wanted!!!! It took me about 45 days to finally pick a car and threw out the process he Salesman was very patient and kept working to get me the deal I wanted!!!! It took me about 45 days to finally pick a car and threw out the process he stayed in contact with me communicating trying to find the perfect vehicle at the right price!!! Chip is the best More
Always Happy I'm always happy with your service, but this time I was surprised at how long it took to diagnose flashing airbag light. Usually when bring my vehicl I'm always happy with your service, but this time I was surprised at how long it took to diagnose flashing airbag light. Usually when bring my vehicle in for repair, I have a report in couple hours. This time it took 6+ hours . I brought my vehicle in the morning and almost by the end of the day I being told what repairs are needed and costs. After I paid for my service and later when I got home, I had an email listing the services I accepted and declined ( I love that you do this). One listing in the email said the service required immediate attention, but back at the service center when I was talking to Nick, he said it could wait. Why is there a difference in what I'm being told and what's being recorded for your records in an email? More
Oil change Went in to get a oil change ..my first time using the service.i notice a sound in my tire that wasn't there at first.and my trunk was scratch from the Went in to get a oil change ..my first time using the service.i notice a sound in my tire that wasn't there at first.and my trunk was scratch from the car wash service.the service man just start telling me about a mark on my hood to distract me from what I brought to his attention.what I see is if he try to brush off a little issue that can be fix with a great wax job.what will he do if a mechanic messes up on a customer car which can cost a lot more ,I guess he would make the customer think it's there fault. Not happy with my first experience there and I'm a honest fellow.that brought a car from you all in cash. More
Excellent service center .As always the service center gives excellent service, they are always friendly and knowledgable and curtious. New coffee machine was a tasty bonus .As always the service center gives excellent service, they are always friendly and knowledgable and curtious. New coffee machine was a tasty bonus I got to enjoy. More
Oil change Friendly people, informed us about everything, Very clean shop, service people did excellent job, washed car witch made wife happy. Great place to do Friendly people, informed us about everything, Very clean shop, service people did excellent job, washed car witch made wife happy. Great place to do business More
Outstanding service Charlie Hamilton and his crew are first class! They took care of all my service needs. Thank you for making my service visit great and painless! Charlie Hamilton and his crew are first class! They took care of all my service needs. Thank you for making my service visit great and painless! More

Ryan! I had the best experience at Hamilton Nissan. I would give this place 5 stars! I hope that this is going to be my family! I owe my life to Ryan Staup. I had the best experience at Hamilton Nissan. I would give this place 5 stars! I hope that this is going to be my family! I owe my life to Ryan Staup. I am so excited and I can honestly say I can get my kids and myself where we need to be. Thanks so much! More
Efficient and professional As usual the service was efficient and met expectations. The job was well done and car was returned clean and ready to go. A good experience. As usual the service was efficient and met expectations. The job was well done and car was returned clean and ready to go. A good experience. More