
Hamilton Nissan
Hagerstown, MD
Filter Reviews by Keyword
By Type
Showing 706 reviews
Parts received and installed in a timely manner On first service at 5000mi, problem with front passenger seat was identified. Replacement was ordered and installed in just over a week and everythin On first service at 5000mi, problem with front passenger seat was identified. Replacement was ordered and installed in just over a week and everything was covered by warranty. Thank you. More
Pleasant & Professional Hamilton Nissan provided me with an awesome buying experience from the moment I stepped in the door. The salesman Adam was very professional and accom Hamilton Nissan provided me with an awesome buying experience from the moment I stepped in the door. The salesman Adam was very professional and accommodating from the test drive to talking numbers. I was never pressured or rushed during my visit, and was treated with respect. Adam was able to answer all my questions in regards to the vehicle and pricing. The price I requested was honored without incident, arguing, or a lengthy negotiation. Ashley in finance was also amazing and professional explaining each document and options available. She took the time to go over everything with me as this was my first time purchasing a vehicle from a dealership. She made the finance portion very smooth and relaxed. Overall Adam and Ashley both made me feel welcome and a part of the the Hamilton "family". I highly recommend purchasing a car from them and will definitely purchase my next vehicle from them. Ask for Adam and Ashley!! More
Poor service Took my car in the be looked at for several error messages including check engine light - had appt at 10am- 2pm came and still no word on my car - cal Took my car in the be looked at for several error messages including check engine light - had appt at 10am- 2pm came and still no word on my car - called left message no call back - 3pm came and called again and they said the guy working on my car had a family emergency and they would have someone look at it - 4pm still no call had to drive to Hamilton Nissan and they found was wrong apparently. Next day check engine light on again - had to pay a diagnostic fee or whatever it is called when I took back again the following weekend. When they had already did all that the week before! Just a bunch of choas each time I go. More
Job Well Done The repairs to my 2011 Nissan Altima were done quickly and efficiently. The communications eternal the rental car agency, the insurance company, mysel The repairs to my 2011 Nissan Altima were done quickly and efficiently. The communications eternal the rental car agency, the insurance company, myself and Hamilton Nissan went smoothly and with no issues. More
Routine Oil Change As soon as I arrived, they took my car and performed the routine oil change on my car. I waited less than an hour for completion and I was on my way o As soon as I arrived, they took my car and performed the routine oil change on my car. I waited less than an hour for completion and I was on my way out. Great service! More
Great Service Enjoyed buying a car from this dealership. We did a lot of the paperwork before we arrived. I appreciated them saving us some time. I was impressed th Enjoyed buying a car from this dealership. We did a lot of the paperwork before we arrived. I appreciated them saving us some time. I was impressed that the owner of the dealership called to personally thank us for doing business with them. More
Always a pleasure Anytime I have to come to Hamilton Nissan the customer service is always impeccable. The staff is always friendly,professional and informative. This t Anytime I have to come to Hamilton Nissan the customer service is always impeccable. The staff is always friendly,professional and informative. This time I had the pleasure of working with David Wallech in collision department after I was hit by a deer. David kept me updated every step of the way and delivered on everything he said he would. He was polite and personable and I felt like I mattered. I will always bring my Maxima to Hamilton Nissan my car was returned in a timely manner and the work everyone put in on it speaks for it self as it looks just like it did the day I drove it off the lot. Thank you for your continued dedication to great customer satisfaction! More
Wonderful place to purchase vechiles Adam was wonderful he said he would do everything in his power to get me a car and he did. Ashley Lowman was wonderful also she left me with no unansw Adam was wonderful he said he would do everything in his power to get me a car and he did. Ashley Lowman was wonderful also she left me with no unanswered questions and explained everything she was phenomenal. More

%100 professional and Hard workout I would definitely recommend going to Hamilton Nissan if you are looking to buy a car! This is my first time buying a car and i did not have any probl I would definitely recommend going to Hamilton Nissan if you are looking to buy a car! This is my first time buying a car and i did not have any problems at all Lindsay was very helpful with setting up my visit at Hamilton. Ryan was the AWESOME car sales, i told him exactly what i was looking for and he made sure he got it for me after a whole day spending 6 hours there bc of not having insurance and got that fixed the next day he gave me a call to come back and i got the car i wanted! Preston the sales manager took care of everything i needed to get approved 😌 And Ashley was the amazing finance lady who made sure I understood everything i was signing going over paperwork with me and explaining terms %100 she was really nice and bubbly. Overall everyone here did an awesome job i thank you guys oso much i love my new car !! More
As usual, very good experience with Express Service Used Hamilton's Express Service for the first oil change on my new Titan. As usual, the took me without and appointment and turned it around very qui Used Hamilton's Express Service for the first oil change on my new Titan. As usual, the took me without and appointment and turned it around very quickly. This was during the recent snow storm as well yet they were able to take me on that day. More