Hamilton Nissan
Hagerstown, MD
Filter Reviews by Keyword
By Type
Showing 720 reviews
Excellent service center .As always the service center gives excellent service, they are always friendly and knowledgable and curtious. New coffee machine was a tasty bonus .As always the service center gives excellent service, they are always friendly and knowledgable and curtious. New coffee machine was a tasty bonus I got to enjoy. More
Outstanding service Charlie Hamilton and his crew are first class! They took care of all my service needs. Thank you for making my service visit great and painless! Charlie Hamilton and his crew are first class! They took care of all my service needs. Thank you for making my service visit great and painless! More
Oil change Friendly people, informed us about everything, Very clean shop, service people did excellent job, washed car witch made wife happy. Great place to do Friendly people, informed us about everything, Very clean shop, service people did excellent job, washed car witch made wife happy. Great place to do business More
Pleasant & Professional Hamilton Nissan provided me with an awesome buying experience from the moment I stepped in the door. The salesman Adam was very professional and accom Hamilton Nissan provided me with an awesome buying experience from the moment I stepped in the door. The salesman Adam was very professional and accommodating from the test drive to talking numbers. I was never pressured or rushed during my visit, and was treated with respect. Adam was able to answer all my questions in regards to the vehicle and pricing. The price I requested was honored without incident, arguing, or a lengthy negotiation. Ashley in finance was also amazing and professional explaining each document and options available. She took the time to go over everything with me as this was my first time purchasing a vehicle from a dealership. She made the finance portion very smooth and relaxed. Overall Adam and Ashley both made me feel welcome and a part of the the Hamilton "family". I highly recommend purchasing a car from them and will definitely purchase my next vehicle from them. Ask for Adam and Ashley!! More
Parts received and installed in a timely manner On first service at 5000mi, problem with front passenger seat was identified. Replacement was ordered and installed in just over a week and everythin On first service at 5000mi, problem with front passenger seat was identified. Replacement was ordered and installed in just over a week and everything was covered by warranty. Thank you. More
Efficient and professional As usual the service was efficient and met expectations. The job was well done and car was returned clean and ready to go. A good experience. As usual the service was efficient and met expectations. The job was well done and car was returned clean and ready to go. A good experience. More
Routine Oil Change As soon as I arrived, they took my car and performed the routine oil change on my car. I waited less than an hour for completion and I was on my way o As soon as I arrived, they took my car and performed the routine oil change on my car. I waited less than an hour for completion and I was on my way out. Great service! More
Job Well Done The repairs to my 2011 Nissan Altima were done quickly and efficiently. The communications eternal the rental car agency, the insurance company, mysel The repairs to my 2011 Nissan Altima were done quickly and efficiently. The communications eternal the rental car agency, the insurance company, myself and Hamilton Nissan went smoothly and with no issues. More
Poor service Took my car in the be looked at for several error messages including check engine light - had appt at 10am- 2pm came and still no word on my car - cal Took my car in the be looked at for several error messages including check engine light - had appt at 10am- 2pm came and still no word on my car - called left message no call back - 3pm came and called again and they said the guy working on my car had a family emergency and they would have someone look at it - 4pm still no call had to drive to Hamilton Nissan and they found was wrong apparently. Next day check engine light on again - had to pay a diagnostic fee or whatever it is called when I took back again the following weekend. When they had already did all that the week before! Just a bunch of choas each time I go. More
Great Service Enjoyed buying a car from this dealership. We did a lot of the paperwork before we arrived. I appreciated them saving us some time. I was impressed th Enjoyed buying a car from this dealership. We did a lot of the paperwork before we arrived. I appreciated them saving us some time. I was impressed that the owner of the dealership called to personally thank us for doing business with them. More


