Hamilton Volkswagen

Never failed to earn our business We recently picked up our 7th VW and the 5th from Hamilton VW. While I can't promise them they'll win the deal, I do promise them the opportunity to We recently picked up our 7th VW and the 5th from Hamilton VW. While I can't promise them they'll win the deal, I do promise them the opportunity to win the deal on any VW we buy. Whenever we're ready to buy, I contact a few dealers and ask them all to submit a BAFO (Best And Final Offer) based on the specs I've provided (this eliminates me from having to haggle). Our most recent experience was in May when our daughter got a 2016 Jett Sport from Pete Capriotti. Pete's offer was SIGNIFICANTLY better than all the other offers. And since purchase is just the beginning, the HVW Service Dept has always been great. More

Painless. Great purchase experience. Pete and I had a short phone conversation and when I arrived he had the perfect car waiting for a test drive. He set me loo Great purchase experience. Pete and I had a short phone conversation and when I arrived he had the perfect car waiting for a test drive. He set me loose with the car while he looked at mine and started getting a deal together. A few pressure free tweaks of the deal and I was on the way. More

Great personal service If u have an employee of the month, it should go to Tom, service mgr. Professional, courteous & attentive. describe him. If u have an employee of the month, it should go to Tom, service mgr. Professional, courteous & attentive. describe him. More

Happy Customers! Bought our daughter a 2016 Jetta Sport from Pete Capriotti and had a great experience. He was extremely knowledgeable and comfortable to work with. We Bought our daughter a 2016 Jetta Sport from Pete Capriotti and had a great experience. He was extremely knowledgeable and comfortable to work with. We are so pleased we came to Hamilton VW- and her new Jetta is just beautiful! More

Leasing a new Volkswagen Best thing I have done. It was painless, and very easy. Pete Capriotti was the best. I'm very happy with my new car. Had no intention of getting a Best thing I have done. It was painless, and very easy. Pete Capriotti was the best. I'm very happy with my new car. Had no intention of getting a new car. Brought my 2005 Jetta in for service and was tired of repairing it and before I knew it I was in a 2016 Jetta SE. More

No Hassle Purchase My experience with Hamilton VW and salesperson Pete Capriotti was excellent in finding and purchasing a manual transmission Golf SportWagen. First t My experience with Hamilton VW and salesperson Pete Capriotti was excellent in finding and purchasing a manual transmission Golf SportWagen. First they obtained a manual model for me (and daughter Jennifer) to test, then they found one in the color we wanted and gave me a good purchase deal which took less than 1 hour to complete! Pete also explained the vehicle and features for me to help learn the new vehicle and made the first service appointment. I'm very pleased with both the vehicle and the purchase experience. More

Hassle free smooth transaction! Pete who helped me to buy a car is very prompt, detailed oriented and simply a pleasure to deal with. Thank YOU for your awesome service. I will de Pete who helped me to buy a car is very prompt, detailed oriented and simply a pleasure to deal with. Thank YOU for your awesome service. I will definitely recommend you to my friends. More

They LIE! Deceptive sales practices On 2/16/2016 at 1030 I show up to my appointment with Ronald Demaskey to look at a 2007 VW Jetta for my son. Ron stated the car was dirty and had not On 2/16/2016 at 1030 I show up to my appointment with Ronald Demaskey to look at a 2007 VW Jetta for my son. Ron stated the car was dirty and had not been seen by the dealer mechanics yet. I proceeded to test drive the car anyway. Upon completion of the test drive Ron informed me that he could not get the vehicle into the garage for at lease another hour before we would know if the car had any issues. I informed him to call me. I called Ron around 1pm and he stated there were several issues wrong with the car. While on the phone we agreed the dealer would fix certain items and I would handle others and then AGREED to a price of $7,500. THIS IS A VERBAL CONTRACT. I told Ron I was on my way to work and wanted to put a deposit down on the car. Ron told me they could not take a deposit on a pre-owned car. He went on to say that his manager was off until the next day, so If I put in a credit application, it would show I wanted the car and they would hold it. I did this immediately. I called Ron the next day after and he says someone sold the car last night. After we agreed that I would purchase the car. He tried to make up excuses, but he knows that I did everything he asked and he LIED. I asked for a manager and of course, he was not in and would call me shortly. As you all probable figure, that never happened. Ron stated someone purchased the car for their original asking price and with the garage doing no work. After making a deal with me, they got a better offer and sold the car to someone else. This car was my kids first car. I will now do everything possible to let people know how this dealership operates. Including lodging complaints with the BBB and NJ Attorney Generals Office, Consumer Affairs Bureau. More

Great car buying Experience I worked with Pete through emails, He answered all my questions fast and didn't try to up sell me on anything. Great pricing and service!! I worked with Pete through emails, He answered all my questions fast and didn't try to up sell me on anything. Great pricing and service!! More

Excellent experience!! Just bought my second car from Pete at Hamilton VW. He's the best, so happy with my purchase! No hassle, wasn't pushy, worked with me and what I neede Just bought my second car from Pete at Hamilton VW. He's the best, so happy with my purchase! No hassle, wasn't pushy, worked with me and what I needed. Such an easy going dealership. They treat you like family. Will definitely buy another car from them when my lease is up! More