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Hamilton Volkswagen
Hamilton Square, NJ
2,870 Reviews
We have been providing exceptional customer service for over 29 years. We are not your typical dealer and we are imbedded in close nit community. Good news travels fast and bad news travels faster. If you’ve been looking for a unique buying and servicing experience you found it! We have been voted #1 in customer satisfaction in sales and service 5 years in a row. Just look at our staff and their length of service. They build a relationship with our customer which endures throughout their ownership. We believe that employee satisfaction drives customer satisfaction. If you’re tired of being treated like a problem, come to Hamilton Volkswagen for the solution.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,870 reviews
September 13, 2023
Always very responsive to my requests and questions. Very customer friendly, especially Virginia Polizzi, customer rep. The complicated last repair was done very timely and she reserved a courtesy ca Very customer friendly, especially Virginia Polizzi, customer rep. The complicated last repair was done very timely and she reserved a courtesy car for me since my car needed to be there for several days. She kept in touch with timely updates. More
by JULCEKULCE
Verified CustomerEmployees Worked With
September 12, 2023
Mr Baird was professional and friendly. He explained everything very well. I went in for an oil change and got a break fluid change and wipers as well. I am glad I took his advise. He was n He explained everything very well. I went in for an oil change and got a break fluid change and wipers as well. I am glad I took his advise. He was not pushy at all. Very good experience! More
by rgorostiza
September 12, 2023
Marlon our sales rep was great. Responsive. Not pushy. Once we knew we wanted the car, the process was super easy. Dealership was clean. Everyone we interacted was professiona Responsive. Not pushy. Once we knew we wanted the car, the process was super easy. Dealership was clean. Everyone we interacted was professional and super nice and friendly. More
by DYLANHORN
Employees Worked With
Marlon
September 09, 2023
Morris is a great, he kept on keeping us notified and we test drive the car, Morris showed us all. The features and he was really quick on the process we were in the we were out in a second. Overall I am re test drive the car, Morris showed us all. The features and he was really quick on the process we were in the we were out in a second. Overall I am really happy with Morris. More
by Bob
September 09, 2023
Felt I was overcharged and with 2500 in repairs there is no discount except 50 bucks that I s awful and with that amount of cost they even charged for the easy pass on the loaner car. I mean dear god, I kne no discount except 50 bucks that I s awful and with that amount of cost they even charged for the easy pass on the loaner car. I mean dear god, I knew that would be a cost but after seeing the cost you think they would waive that More
by Kahacb2963
Employees Worked With
September 08, 2023
Very low pressure sales approach. Sales rep was pleasant to work with and office/showroom was clean, quiet and comfortable. Sales rep was pleasant to work with and office/showroom was clean, quiet and comfortable. More
by Tomgoodstein
Employees Worked With
September 07, 2023
Friendly staff, great service, and very accommodating to my schedule! Car always rides great after the care provided by Hamilton VW. my schedule! Car always rides great after the care provided by Hamilton VW. More
by VdubLove
Employees Worked With
September 06, 2023
Been doing business with Hamilton VW for several years now. Both sales and service have always seen that we get the most for our money . Have never had a problem with servicing. The techs are friendly a now. Both sales and service have always seen that we get the most for our money . Have never had a problem with servicing. The techs are friendly and explain what needs to be done! More
by Peanut
Employees Worked With
