Hamilton Volkswagen

The technician who worked on my vehicle was very knowledgeable and fix the vehicle right the first time. knowledgeable and fix the vehicle right the first time. More

Always prompt and pleasant service! Easy to schedule an appointment. I appreciate the option to wait or drop off the night before. Easy to schedule an appointment. I appreciate the option to wait or drop off the night before. More

Hamilton VW always takes great care of my car and is communicative through every step of the process! communicative through every step of the process! More

Great customer service, clear transparency! Everything was done correctly as promised, fair pricing. Best in the area. Everything was done correctly as promised, fair pricing. Best in the area. More

The big problem was the time frame. It took 35 days to complete a 4 hr repair and Hamilton did not seem to care that I was without a car for that whole period. I originally was promised a courtesy car. I complete a 4 hr repair and Hamilton did not seem to care that I was without a car for that whole period. I originally was promised a courtesy car. I dropped the car off a week early to help them while I was in Florida. That was a mistake. When I got back they had no car for me and the repair took 23 more days! Kinda hard to get by for over 3 weeks without a car. More

Prompt, polite quick turnaround once the get your vehicle into the shop. Ginny very respectful and kept me in the loop about any and everything that was being fixed and what needed to be fixed. The only down into the shop. Ginny very respectful and kept me in the loop about any and everything that was being fixed and what needed to be fixed. The only downside was the vehicle car wash was down and couldn’t be washed. More

Morris made the process easy and straightforward and was very transparent. The majority of the transaction was via text and when I came in to pick up the vehicle we just finalized the deal with no surprises very transparent. The majority of the transaction was via text and when I came in to pick up the vehicle we just finalized the deal with no surprises. Karli in the Finance department was amazing as well. Very personable and easy to work with. Overall, I was extremely pleased with the entire prices. Especially given the current new vehicle supply issues. They were one of the few dealer who I contacted that were not asking for a “market adjustment”. That was one of the primary reasons that I contacted them. More

Kudos to service technician Steve . His expertise and tenacity in troubleshooting a software issue with my vehicle is second to none. Well done. Highly recommend. tenacity in troubleshooting a software issue with my vehicle is second to none. Well done. Highly recommend. More

Professional staff, great service, a dealership you can really trust. Even given all the obstacles in a covid economy, Hamilton VW always can be counted on for a reliable job done. Good job!! really trust. Even given all the obstacles in a covid economy, Hamilton VW always can be counted on for a reliable job done. Good job!! More

Great buying experience. Salesperson was extremely knowledgeable and helpful. So pleased that this was not a pressured sale situation. We arrived at a price I was comfortable with and completed the knowledgeable and helpful. So pleased that this was not a pressured sale situation. We arrived at a price I was comfortable with and completed the transaction. Completed the paperwork, the car was detailed and ready in short order. Salesman setup Car Net and I was quickly connected to Car Play with my iPhone. He took considerable time explaining all the features of the new Atlas. So appreciative how this all went. More