Hamilton Volkswagen - Service Center

This dealership quoted me a price for a service and then doubled that price when I went in. Also, when my car was returned to me, certain features were not working after the service was performed. I have to doubled that price when I went in. Also, when my car was returned to me, certain features were not working after the service was performed. I have to take the car back for them to correct More

Very helpful. The technician Identified some potential issues after oil change. For example, transmission fluid change. The technician Identified some potential issues after oil change. For example, transmission fluid change. More

Dealership is great meaning the personnel. The issue I had with the car was the battery software server from Germany was faulty, took them 2 months to fix the battery synchronization issue. No The issue I had with the car was the battery software server from Germany was faulty, took them 2 months to fix the battery synchronization issue. Not the dealers fault. They gave me a loaner for 2 months. More

Everything was great, until I received an email from Sirius/xm stating my paid subscription was canceled. I was told that the dealer told them that the car was sold...not fun, over an hour on the phone Sirius/xm stating my paid subscription was canceled. I was told that the dealer told them that the car was sold...not fun, over an hour on the phone trying to get everything to work again. Pay attention!!! More

Always reliable and they communicate the work and cost prior to doing any work. I have been smusing this dealership for 15 years and always recommend them. prior to doing any work. I have been smusing this dealership for 15 years and always recommend them. More

Reception is not competent. Price very high. Mechanic works quality.Wating time for appointmen so long Price very high. Mechanic works quality.Wating time for appointmen so long More

Went in for a recall and came out with nothing done. I requested an update around 4pm and was told ” we are finishing it up now just waiting on the update to go through and say it is complete ill reach I requested an update around 4pm and was told ” we are finishing it up now just waiting on the update to go through and say it is complete ill reach out in a few once i know its 100% good“ Received a call after that they misunderstood tech and that they couldn’t proceed until I paid for a diagnosis. Now I will say the issue is related to abs and the car was in for an abs recall I’m not sure how it’s my responsibility to pay for a diagnosis. More

If I ever need help from a dealership again with my daughter‘s car, I will use Hamilton Volkswagen 100%. Very professional very courteous. Everyone I dealt with was very polite. daughter‘s car, I will use Hamilton Volkswagen 100%. Very professional very courteous. Everyone I dealt with was very polite. More

Always #1, top shelf, top notch,first class,primo,excellence', Cars go in, come out better. Mine tells me it enjoyed the underneath probing and checking. ooooogggaaahh. HMVW, why woul class,primo,excellence', Cars go in, come out better. Mine tells me it enjoyed the underneath probing and checking. ooooogggaaahh. HMVW, why would anybody go anywhere else? More

I was able to get an appointment that was convenient. The service department kept me updated on its progress and let me know how much the repairs would cost before performing the work and let me know whe The service department kept me updated on its progress and let me know how much the repairs would cost before performing the work and let me know when my car was ready. More