Hamilton Volkswagen - Service Center

Made appt time available for next day exam of car due to type problem I was experiencing type problem I was experiencing More

They fixed the problem but something’s fishy about what happened. Water pump replaced and car stinks of gas. I drove it for a few weeks , gas smell persisted. Then brought it back and they said they’ll c happened. Water pump replaced and car stinks of gas. I drove it for a few weeks , gas smell persisted. Then brought it back and they said they’ll charge me a diagnosis fee if it’s a separate problem. Lo and behold , gas smell went away after they “ looked at it “. This was obviously related to the initial repair and should never have been that way. Will never go back to this dealership. More

I took the list of repairs the dealership required me to make to an independent mechanic . Of the $2200 in repairs the dealership said I needed I only needed 2 and the price for those 2 was significantly le make to an independent mechanic . Of the $2200 in repairs the dealership said I needed I only needed 2 and the price for those 2 was significantly less. $750 More

Service was fast and detailed, very happy Scott kept me informed throughout the whole process. informed throughout the whole process. More

Ginny always listens to what the customer needs She has excellent customer service and explains everything to you in layman terms. excellent customer service and explains everything to you in layman terms. More

Always amazing service I love Volkswagen cars and will always own one Three three three always own one Three three three More

This is my 3rd Volkswagen. The 1st one was fine . The 2nd one was a lemon. Now this 1 has its issues as well. Im sure you can look up my past history on these vehicles The 1st one was fine . The 2nd one was a lemon. Now this 1 has its issues as well. Im sure you can look up my past history on these vehicles More

Faster than expected. Cost could be better. Tires on Amazon are a lot cheaper. Very good service as usual. Again, pricing could be improved. Cost could be better. Tires on Amazon are a lot cheaper. Very good service as usual. Again, pricing could be improved. More

Lack updates on repair - there’s one service advisor so you can’t blame the advisor solely, car smelled like gas esp during first 4 days you can’t blame the advisor solely, car smelled like gas esp during first 4 days More

I brought my car in not only to have my 30,000 mile service but my 2021 Atlas but it's been turning off randomly at stops. I was told they updated the software and hopefully that would do it. It Didn't service but my 2021 Atlas but it's been turning off randomly at stops. I was told they updated the software and hopefully that would do it. It Didn't because on Friday it shut off again. More