Hamilton Volkswagen - Service Center

Great job never an issue good price on parts and labor everyone in the service department was nice and friendly I did feel very comfortable everyone in the service department was nice and friendly I did feel very comfortable More

All was very good. I don’t have more words to say and feel and imposition to demand that I give 25. Tempted to Mark it down only for that reason. Appreciate that I took the time to do the survey and don’ feel and imposition to demand that I give 25. Tempted to Mark it down only for that reason. Appreciate that I took the time to do the survey and don’t ask for more. You are all good. The survey isn’t. More

Tom was very friendly and helpful. He took his time to explain to me what was going on with my car in terms I could understand. explain to me what was going on with my car in terms I could understand. More

Service associates were helpful but not pushy. They provided information about what services my car was needing but did not push. They complete oil changes in good timing. provided information about what services my car was needing but did not push. They complete oil changes in good timing. More

This dealership is fantastic. I am never kept waiting at my appointments and the service is great and timely. I recommend them highly. As a matter of fact, we bought our Passat four years ago, and then w my appointments and the service is great and timely. I recommend them highly. As a matter of fact, we bought our Passat four years ago, and then went back a year later and bought our Jetta. More

Had good experience with dealership. They follow up with contacting me in good time. All personnel were very helpful in assisting me with my car contacting me in good time. All personnel were very helpful in assisting me with my car More

I had a broken headlight, called for an'emergency appointment'. I got one on the same day, waited 25 minutes and all done. Pleasant experience! appointment'. I got one on the same day, waited 25 minutes and all done. Pleasant experience! More

I was able to get an appointment on the day I called but opted for next day drop off. I got a text first thing in the morning telling me who my service rep was and that I could text anything to get a status opted for next day drop off. I got a text first thing in the morning telling me who my service rep was and that I could text anything to get a status. During the day, I texted and got an immediate response. I also got a call as soon as my car was ready. All in all very effective communication. Work was completed on time. More

My go-to VW dealer since 2012, would highly recommend to anyone considering using this dealership. It has the feel of a good old fashioned neighborhood dealer not a huge no caring hoghway store. anyone considering using this dealership. It has the feel of a good old fashioned neighborhood dealer not a huge no caring hoghway store. More

Great service !The service team took great care of my Great service ! The service team took great care of my car. Steve was fantastic ! He explained what was done and what would need to be done going f Great service ! The service team took great care of my car. Steve was fantastic ! He explained what was done and what would need to be done going forward. While I was waiting, I bought a car for my husband, thanks to Rick, who was friendly and helpful, a real genuine guy who never pressured me and took care of all the details of the sale. Great Team ! More