Hamilton Volkswagen - Service Center

Tom was very friendly and helpful. He took his time to explain to me what was going on with my car in terms I could understand. explain to me what was going on with my car in terms I could understand. More

Service associates were helpful but not pushy. They provided information about what services my car was needing but did not push. They complete oil changes in good timing. provided information about what services my car was needing but did not push. They complete oil changes in good timing. More

This dealership is fantastic. I am never kept waiting at my appointments and the service is great and timely. I recommend them highly. As a matter of fact, we bought our Passat four years ago, and then w my appointments and the service is great and timely. I recommend them highly. As a matter of fact, we bought our Passat four years ago, and then went back a year later and bought our Jetta. More

Had good experience with dealership. They follow up with contacting me in good time. All personnel were very helpful in assisting me with my car contacting me in good time. All personnel were very helpful in assisting me with my car More

I had a broken headlight, called for an'emergency appointment'. I got one on the same day, waited 25 minutes and all done. Pleasant experience! appointment'. I got one on the same day, waited 25 minutes and all done. Pleasant experience! More

My go-to VW dealer since 2012, would highly recommend to anyone considering using this dealership. It has the feel of a good old fashioned neighborhood dealer not a huge no caring hoghway store. anyone considering using this dealership. It has the feel of a good old fashioned neighborhood dealer not a huge no caring hoghway store. More

I was able to get an appointment on the day I called but opted for next day drop off. I got a text first thing in the morning telling me who my service rep was and that I could text anything to get a status opted for next day drop off. I got a text first thing in the morning telling me who my service rep was and that I could text anything to get a status. During the day, I texted and got an immediate response. I also got a call as soon as my car was ready. All in all very effective communication. Work was completed on time. More

Great service !The service team took great care of my Great service ! The service team took great care of my car. Steve was fantastic ! He explained what was done and what would need to be done going f Great service ! The service team took great care of my car. Steve was fantastic ! He explained what was done and what would need to be done going forward. While I was waiting, I bought a car for my husband, thanks to Rick, who was friendly and helpful, a real genuine guy who never pressured me and took care of all the details of the sale. Great Team ! More

Perfect as usual. Quick, on time, done right....thorough, and pay attention to details...my Uncle Todd and his wife Mary, my aunt where always Lincoln buyers, Mary and Todd always had Linc right....thorough, and pay attention to details...my Uncle Todd and his wife Mary, my aunt where always Lincoln buyers, Mary and Todd always had Lincolns, Hamilton VW has changed them, now they are VW with the sun roof, cus they enjoy the opening above their head, and repaired a hole their tire, perfect.HMVW, why go anywhere else? More

This dealer is the best. Dealers are usually seen as the more expensive option but after the discounts and coupons it ends up being as cheap or cheaper than going to a third party. Plus the peace mind from more expensive option but after the discounts and coupons it ends up being as cheap or cheaper than going to a third party. Plus the peace mind from factory trained techs using OEM parts Puts me at ease. I will continue to use these guys for routine maintenance even after my warranty is up. Thanks again for the stellar service!! More