Hamilton Volkswagen - Service Center

Flat tire, got to get to work Team had me in quickly, set time expectations clearly, and had me off to work ASAP in a clean car. Solid work all thank you Team had me in quickly, set time expectations clearly, and had me off to work ASAP in a clean car. Solid work all thank you More

Fantastic Service is always on point. Staff always goes above and beyond. Never any pressure. Fair and balanced service.I would definitely recommend the service Service is always on point. Staff always goes above and beyond. Never any pressure. Fair and balanced service.I would definitely recommend the service center. More

Friendly and knowledgeable Friendly and knowledgeable. Everyone was fair and did the best they could. I strongly believe there should be a policy change with coverage on somethi Friendly and knowledgeable. Everyone was fair and did the best they could. I strongly believe there should be a policy change with coverage on something that goes wrong with the car within the first 30 days. I had a flat in the first month and had to pay full price for a new tire. Not fair More

Thanks! Over the phone and in person, Ginny always makes me feel welcome and valued as a customer. She is pleasant and efficient. I was just there for routine Over the phone and in person, Ginny always makes me feel welcome and valued as a customer. She is pleasant and efficient. I was just there for routine service but appreciated that they also rinsed off all the salt from the snowy roads. More

Sunroof service Excellent Service! Brought car in for a leak in sunroof. I was offered a loaner quickly and minimal impact to my schedule. Car was kept overnight and Excellent Service! Brought car in for a leak in sunroof. I was offered a loaner quickly and minimal impact to my schedule. Car was kept overnight and they thoroughly inspected area for issues. Minor visit but always a pleasure to deal with Tom and everyone in the VW service department. More

Exceptional service Greatly appreciated Melissa's information regarding a back-up camera. She was very helpful and informative. She answered all my questions professiona Greatly appreciated Melissa's information regarding a back-up camera. She was very helpful and informative. She answered all my questions professionally. My visit was extremely productive. More

Great service Terrific consistent service. Thanks for taking care of this car and always making us feel valued. I have another dealership closer to my home and go o Terrific consistent service. Thanks for taking care of this car and always making us feel valued. I have another dealership closer to my home and go out of my way to see them. More

Drama-free. Friendly They found a loaner car for me at the last minute which helped me with my workday. Have to come back 2 days after my service appointment as there was They found a loaner car for me at the last minute which helped me with my workday. Have to come back 2 days after my service appointment as there was a problem with bolts and they took care of it quickly, without charge. More

Just in the nic of time My back window would not go up or down and it was raining out. Hamilton VW was able to squeeze me in and get it fixed ASAP Thanks Ginny My back window would not go up or down and it was raining out. Hamilton VW was able to squeeze me in and get it fixed ASAP Thanks Ginny More

Oil change and tire rotation Mike was very helpful courteous. Guys seem pretty busy but you were able to give me out with in about an hour and a half even though the wait time wa Mike was very helpful courteous. Guys seem pretty busy but you were able to give me out with in about an hour and a half even though the wait time was three hours. Thanks More