Hamilton Volkswagen - Service Center

Attention to detail Attentive work and explaining what service needs completed & why in easy to understand lingo is what you will find when taking your Volkswagen to thes Attentive work and explaining what service needs completed & why in easy to understand lingo is what you will find when taking your Volkswagen to these folks. More

Excellent service Hamilton VW service has an amazing team of representatives. Everyone is always courteous, helpful and recognizes me by name. Tom Pittman, in particu Hamilton VW service has an amazing team of representatives. Everyone is always courteous, helpful and recognizes me by name. Tom Pittman, in particular, always goes out if his way to make my experience stress-free, friendly and convenient. Because of Tom, I will continue to use Hamilton VW service and Likely purchase my next car at Hamilton VW. Thank you for setting an example of what great customer care should be! More

Tom is awesome Love this dealership, usually have a great experience. I also feel that Tom Pitman is probably the big part of that, not to take from any one else. He Love this dealership, usually have a great experience. I also feel that Tom Pitman is probably the big part of that, not to take from any one else. He’s an asset to Hamiton and goes ABOVE and BEYOND every time no matter the issue, he always makes you feel like your priority, even if there busy. More

Service The customer service at Hamilton Volkswagen was outstanding. Mrs. Polizzi was very friendly and promptly directed me to a technician that could remove The customer service at Hamilton Volkswagen was outstanding. Mrs. Polizzi was very friendly and promptly directed me to a technician that could remove my wheel locks on my 2014 GTI for which I did not have the key for. More

Takes the time to answer even the dumbest question I brought my Atlas in for the first service. All went well and was very easy to drop off. Appreciated their 15% military discount. I had not been a I brought my Atlas in for the first service. All went well and was very easy to drop off. Appreciated their 15% military discount. I had not been able to figure out the remote car starter; Tom, without hesitation, threw on his hat and braved the single digit temperatures to not only show me but had me do it with him to be sure that I had it. Thank you! More

Tom goes up and beyond on his job It’s about average stay at the shop. What else can I say that Tom got me in and out in a good amount of time. It’s about average stay at the shop. What else can I say that Tom got me in and out in a good amount of time. More

Recall and Tires issues Went to get tires checked and have a recall done Everything was done in a timely manner we have been customers since we moved to Princeton Junction Went to get tires checked and have a recall done Everything was done in a timely manner we have been customers since we moved to Princeton Junction in 2002 More

Quick and pleasant Staff are courteous, friendly and helpful. I was a walk-in and wait time was minimal. I was even given Time updates throughout which I appreciate. Staff are courteous, friendly and helpful. I was a walk-in and wait time was minimal. I was even given Time updates throughout which I appreciate. More

Excellent Experience I brought my new Jetta back to VW dealership because of water seepage on front passenger side. Tom was very accommodating and service department rese I brought my new Jetta back to VW dealership because of water seepage on front passenger side. Tom was very accommodating and service department resealed vehicle and replaced the carpeting. I was given a loaner car for the duration of the repair. I was happy with the experience and the follow up from Tom at VW. My salesman Rick also followed up to make sure I was satisfied with the results. I would definitely use their service department in the future. More

Great service and reasonable cost with discount. The guys at this dealership are awesome. I never had a bad experience. And most importantly, I trust them diagnosing the problem and not overcharging The guys at this dealership are awesome. I never had a bad experience. And most importantly, I trust them diagnosing the problem and not overcharging me. Thank you! Marco More