Hamilton Volkswagen - Service Center

The big problem was the time frame. It took 35 days to complete a 4 hr repair and Hamilton did not seem to care that I was without a car for that whole period. I originally was promised a courtesy car. I complete a 4 hr repair and Hamilton did not seem to care that I was without a car for that whole period. I originally was promised a courtesy car. I dropped the car off a week early to help them while I was in Florida. That was a mistake. When I got back they had no car for me and the repair took 23 more days! Kinda hard to get by for over 3 weeks without a car. More

Prompt, polite quick turnaround once the get your vehicle into the shop. Ginny very respectful and kept me in the loop about any and everything that was being fixed and what needed to be fixed. The only down into the shop. Ginny very respectful and kept me in the loop about any and everything that was being fixed and what needed to be fixed. The only downside was the vehicle car wash was down and couldn’t be washed. More

Professional staff, great service, a dealership you can really trust. Even given all the obstacles in a covid economy, Hamilton VW always can be counted on for a reliable job done. Good job!! really trust. Even given all the obstacles in a covid economy, Hamilton VW always can be counted on for a reliable job done. Good job!! More

Kudos to service technician Steve . His expertise and tenacity in troubleshooting a software issue with my vehicle is second to none. Well done. Highly recommend. tenacity in troubleshooting a software issue with my vehicle is second to none. Well done. Highly recommend. More

Employees very pleasant and helpful. Everything was explained.The work took longer than expected but I realized that was not the dealerships fault.The price was what they said it would be.Overall it w explained.The work took longer than expected but I realized that was not the dealerships fault.The price was what they said it would be.Overall it was a good experience.Thank you . More

Good, friendly service! The wait was a little long but no fault of theirs; was a was busy day at the shop.But they communicated with me efficiently and my vehicle was worked in within 2 hours. Definitely wil fault of theirs; was a was busy day at the shop.But they communicated with me efficiently and my vehicle was worked in within 2 hours. Definitely will be coming back. More

Service department dod a great job with my 30,000 mile service. Joe was very professional in welcoming me to the VW family. I did not buy the Atlas from Hamilton VW, yet they make.me.feel.as though I did service. Joe was very professional in welcoming me to the VW family. I did not buy the Atlas from Hamilton VW, yet they make.me.feel.as though I did More

Fast, reliable and friendly service. I had an appointment for front and back brakes service. The car service completed on time. appointment for front and back brakes service. The car service completed on time. More

Service was very good for the express and very polite people working there and very clean. Let me know what was needed for the car to be repaired. Always pleasure going there when needed people working there and very clean. Let me know what was needed for the car to be repaired. Always pleasure going there when needed More

It took a day longer than I expected it to be done but the work they did was prefect and now my car runs great! the work they did was prefect and now my car runs great! More