Hamilton Volkswagen - Service Center

The facility was very clean. The staff, although very short staffed was professional and expedient short staffed was professional and expedient More

I bring my Passat here every year for servicing. They always do a great job, are timely, and have a loaner car available. I will continue to use Hamilton VW! always do a great job, are timely, and have a loaner car available. I will continue to use Hamilton VW! More

The people at the dealership are always professional and courteous. It's a real big help when I can use a loaner and not have to depend on other people to drop off my car and pick me up. The dealership cl courteous. It's a real big help when I can use a loaner and not have to depend on other people to drop off my car and pick me up. The dealership closes earlier than it used to (5:00 pm instead of 8:00 pm). I had to leave work early to get the loaner back to them and forgot to replace the gas I used before returning the loaner car. Even though I only used the car to go to work and back, I don't believe they charged me for not replenishing the tank which I was very grateful for. More

Replaced a tire on my new ID4. Tom was able to secure a replacement within hours, and I was on my way. Friendly, great service. replacement within hours, and I was on my way. Friendly, great service. More

Friendly folks despite some staffing difficulties everyone is facing with COVID spread. Communicated well about my warranty inspection as well as related car and general VW questions. everyone is facing with COVID spread. Communicated well about my warranty inspection as well as related car and general VW questions. More

Express service took a long time for an oil change (~2 hours) nuts it’s COVID era and I think the team was understaffed. hours) nuts it’s COVID era and I think the team was understaffed. More

Mike was very responsive and very user-friendly. All went very well. Thank you. One very well. Thank you. One More

Ginny was courteous polite and informative thanks for the great service experience see you next time great service experience see you next time More

They were very good They explained everything that They were very good They explained everything that needed to be done and they went over the final report They were very good They explained everything that needed to be done and they went over the final report More

The team was attentive and responsive. They kept me updated throughout the process and worked with me to achieve the desired goal. I am very pleased with the results of the installation and also they w updated throughout the process and worked with me to achieve the desired goal. I am very pleased with the results of the installation and also they were able to correct another issue. More