Hamilton Volkswagen - Service Center

Mike in the service department was very helpful and kept in contact with me while my car was in for service. He helped answer questions and explained everything providing great customer service. in contact with me while my car was in for service. He helped answer questions and explained everything providing great customer service. More

The management at Hamilton Square Volkswagen are the best. They greet you as you come into the building and they let you know what work should be done to your car when you bring your car in for service. best. They greet you as you come into the building and they let you know what work should be done to your car when you bring your car in for service. It is always a pleasure when I go in for my cars service to see them all. More

Great service and kept in touch with me will go back again also no wait again also no wait More

I’m disappointed with the problems with my VW TAOS serval warning lights came on. The information dash settings were changed and never restored. warning lights came on. The information dash settings were changed and never restored. More

Everyone was friendly and knowledgeable and made the process an easy one , no complaints I would work with them again process an easy one , no complaints I would work with them again More

Mike who took care of our maintenance service visit was very efficient, courteous & professional. I was so glad that I switched from a different location even though it’s 1/2 of the distance. VW can benefi very efficient, courteous & professional. I was so glad that I switched from a different location even though it’s 1/2 of the distance. VW can benefit from having Mike train service reps at other locations! More

The go to for service in the area. I go out of my way to get there because there is trust and I have lost that over the years with other dealerships in the south Jersey area. I go out of my way to get there because there is trust and I have lost that over the years with other dealerships in the south Jersey area. More

Ginny was accommodating and pleasant. She called to recommend some services while my car was in for a couple recalls but was zero pressure. She called promptly when my car was finished. She called to recommend some services while my car was in for a couple recalls but was zero pressure. She called promptly when my car was finished. More

Ginny needs to learn customer service - it’s like she chooses everything possible to get under the clients skin. She got cussed out before it was my turn and I felt so bad so I thought I’d be extra respe chooses everything possible to get under the clients skin. She got cussed out before it was my turn and I felt so bad so I thought I’d be extra respectful and man was this woman vicious with me FOR NO REASON More

The only negative thing I could say is that I was told my oil change would take an hour and it was an hour and 15 minutes. That's OK. Better done correctly and longer than quickly and incorrectly. oil change would take an hour and it was an hour and 15 minutes. That's OK. Better done correctly and longer than quickly and incorrectly. More