Hamilton Volkswagen - Service Center

It's the only place I take my car for service. Ginny and her team are always caring and friendly and treat everyone like the #1 customer no matter how big or small the service total is. her team are always caring and friendly and treat everyone like the #1 customer no matter how big or small the service total is. More

Great service, friendly staff, honest, fast.Thank you Great service, friendly staff, honest, fast. Thank you for your help with my tires. I appreciated the fast follow up and attention to my situation. Great service, friendly staff, honest, fast. Thank you for your help with my tires. I appreciated the fast follow up and attention to my situation. More

Whenever I would make an appointment with Volkswagen, I would always be satisficed with their efficient service. Despite always having to wait for my car, I never really minded because I trusted what they would always be satisficed with their efficient service. Despite always having to wait for my car, I never really minded because I trusted what they were doing and that would just keep me at ease. More

I had a great service experience at the service department Tom gave me a loaner car while my car was being worked on and a good price department Tom gave me a loaner car while my car was being worked on and a good price More

Nice environment, great people. Why are you asking for an assay and forcing a minimum word count to rate your services. This is INSANE. Is this enough. Had I known this, I would have skipped the survey. For assay and forcing a minimum word count to rate your services. This is INSANE. Is this enough. Had I known this, I would have skipped the survey. Forcing good will? Really? More

I was there on 3/31 for oil change and asked to see why usb charging cable is loose and they charged diagnosis’s $67.5 for telling me that it need to replace housing 😁 I never asked me to do any diagnosi usb charging cable is loose and they charged diagnosis’s $67.5 for telling me that it need to replace housing 😁 I never asked me to do any diagnosis rather I wanted them to fix and replaced the broken plastic piece. They have ripped me off.I would not recommend this dealership for any service. Thanks More

Service was simple, just dropped off vehicle. While car was being serviced, dealership let us view current models and test drive the ID.4 which was a lot of fun. was being serviced, dealership let us view current models and test drive the ID.4 which was a lot of fun. More

I have not had any bad experiences with this dealership since I started using them in 2016. They answers all questions that I ask adequately. since I started using them in 2016. They answers all questions that I ask adequately. More

120K Service-Responsive support and would recommend to any VW owners. My service point of contact (I believe Mike) was very friendly and I would use him again. any VW owners. My service point of contact (I believe Mike) was very friendly and I would use him again. More

I have had my Jetta TDI in to the Service Department several times now for warranty repairs, mostly covered by the extended warranty for the diesel emissions recall. I have always been satisfied with th several times now for warranty repairs, mostly covered by the extended warranty for the diesel emissions recall. I have always been satisfied with the work performed. I will continue to come back as needed. The key fob for my Jetta is not working and I was quoted $309.00 to replace and program it. I would actually need two key fobs, as the second one is also not working. That is an absolutely ridiculous amount of money for a key fob. Under no circumstance would I spend that kind of money ona key fob. Opening the door with a key works just fine. More