Hamilton Volkswagen - Service Center

Hamilton has earned my customer loyalty. It's more like visiting friends or family, not merely a car dealership. Full trust in their service department. visiting friends or family, not merely a car dealership. Full trust in their service department. More

The service team was excellent. Customer service was excellent. My appointment started on time and they dotted every t and I on the car. I was very happy with everything. I will be back. excellent. My appointment started on time and they dotted every t and I on the car. I was very happy with everything. I will be back. More

In Dec I did a full service and they gave me a list of things that’s need to be fixed, and in a month time my starter wasn’t working (It wasn’t on the list of things).I asked a mechanic what was wrong bef things that’s need to be fixed, and in a month time my starter wasn’t working (It wasn’t on the list of things).I asked a mechanic what was wrong before taking it to VW and he told me it’s the starter is the problem that’s why it’s not starting and I was going to make him do it so I went to auto zone to get the starter and it was only $220.but then I changed my mind and I was like I don’t really trust him I’m going to VW (because I trust them) so I returned it and towed the car to them. Oh yes they called me telling me everything that’s wrong with the car and I asked how much to fix the starter. The lady told me $911 so I said that’s very expensive! She said there’s nothing I can do about it so I told her how much the starter was at auto zone and she said the starter they about to order is 400 and change and the rest is for labor... how the same starter is so much more I got robbed!!! I think I got false information. And maybe they been knew the starter was going and didn’t let me know because they wanted me to come back. I fixed the starter and they gave me a new list of things that’s wrong with the car that came up to $4000 and change I thinks I’m getting scammed and I’m not coming back to you guys I’m going to a different shop or dealership.... HIGHWAY ROBBERY!!!! More

Hamilton Volkswagen continues to offer smooth, friendly efficient service. It is always a pleasure to big our cars in for service. My highest rating as always. efficient service. It is always a pleasure to big our cars in for service. My highest rating as always. More

Best customer service at this location. Friendly, professional and knowledgeable staff. I always feel well taken care of at this dealer. Staff goes above and beyond to make sure all your service need professional and knowledgeable staff. I always feel well taken care of at this dealer. Staff goes above and beyond to make sure all your service needs are met in a timely fashion. More

I was planning on a long trip- over 800 miles one way. I wanted to be sure all is good with the car so I brought car to the dealership. My service manager, Tom Pittman, very helpful and prompt at taking car wanted to be sure all is good with the car so I brought car to the dealership. My service manager, Tom Pittman, very helpful and prompt at taking care of the car. The great service I get at this dealership definitely is gonna make buy my next car from them - it is that good. Thank you More

Their service is top of the line, they even fixed a problem that was created by another dealer. Plus, a loaner car is always available for customers to drive while performing the service! problem that was created by another dealer. Plus, a loaner car is always available for customers to drive while performing the service! More

Service department has been very helpful answering all my questions and keeping me up to date resolving the issues with vehicle. Would recommend this dealer to friends and family. questions and keeping me up to date resolving the issues with vehicle. Would recommend this dealer to friends and family. More

Everyone is very friendly and helpful. I always enjoy coming to this dealer. There were no issues setting up my loaner car And I was updated on the details of my repair coming to this dealer. There were no issues setting up my loaner car And I was updated on the details of my repair More

Always first rate service at Hamilton Volkswagen. Have owned several models and have always been trusting with the service department to give me the best advice and recommendations to ensure that both me owned several models and have always been trusting with the service department to give me the best advice and recommendations to ensure that both me and my car are happy when we leave! More