Hammonasset Ford

Best car buying experience ever! I know car buying can be stressful. Trust me, I've purchased from Toyota, Hyundai, Nissan, and Subaru. Each time I left the dealership with my new c I know car buying can be stressful. Trust me, I've purchased from Toyota, Hyundai, Nissan, and Subaru. Each time I left the dealership with my new car, I could not help to feel that I had been taken advantage of and ripped off somehow. Whether it be the trade-in value of my old car, or the payments on the new car - I always felt that they had won. That was before Hammonasset Ford. I first contacted the dealership via email to see if they had the car that I wanted. I was contacted right away, and was asked to come in and test drive the car. Also, the sales manager, Steve, reached out to me directly with any questions I had about the car I was interested in. When I reached the dealership and got out of my car, within 30 seconds CherlAnn greeted me and asked if I needed help. I told her I wanted to test drive the car, and so we did. All of my questions along the way were answered, with confidence and kindness. There was no BS with CherlAnn. Once the drive was over we went in and discussed what my needs were, and they were immediately met. The price was good, and there was no need to haggle. I even got weather mats thrown in for free! I also had the option to pick up the car that night, or the next day. I chose the next day. When I went home, I realized I never asked about the trade in of my car! I again, thought the dealership got the better of me. I immediately emailed both CherlAnn and Steve with my concerns. I was called and emailed back in a timely fashion, and I was invited to come down to the dealership and go over all the numbers. When I showed up, they showed my the computer programs they use, where the get their trade in values from (mostly auctions) and how much they gave me for my car. I felt so much better after speaking with Steve. The bottom line is that this dealership is honest. However, on top of being honest, they are kind, helpful, knowledgeable, and easy to get a hold of with questions or concerns. Everyone I dealt with there; CherlAnn, Steve, and the business manager (his name slipped my mind) were top notch people. For the first time in my life, I feel like I won! I could not be happier. More

2016 Explorer XLT James spent a considerable amount of time with my family and I as we retired our 170K mile 2004 Explorer. We were looking for something a little smal James spent a considerable amount of time with my family and I as we retired our 170K mile 2004 Explorer. We were looking for something a little smaller and a lot had changed since our last purchase so James afforded us all the time we needed to get back into another Explorer. He is patient and has an extensive knowledge of the brand. More

Review Excellent service. Excellent people to work with. I would highly recommend anybody looking for a new Ford, to visit this dealership. The staff is extr Excellent service. Excellent people to work with. I would highly recommend anybody looking for a new Ford, to visit this dealership. The staff is extremely friendly, very knowledgeable, and provide excellent customer service. More

Out with the Old and In with the New I had leased a 2013 Ford Explorer with Hammonasset Ford. I just terminated my old lease three months early and drove away with a new 2016 Explorer XLT I had leased a 2013 Ford Explorer with Hammonasset Ford. I just terminated my old lease three months early and drove away with a new 2016 Explorer XLT. A painless transaction! So unlike most dealerships, Ford or otherwise!...Thanks, James! More

Hassle Free and Helpful James Filley helped us buy the Ford we wanted and could afford. He was helpful, knowledgeable and provided us with all the information we needed in a James Filley helped us buy the Ford we wanted and could afford. He was helpful, knowledgeable and provided us with all the information we needed in a hassle-free environment. We will highly recommend James to our friends and family as we appreciate his sincerity, competence, professionalism and no nonsense approach ! Great person to work with. Thanks James More

2013 Ford Escape I had a wonderful experience purchasing my car from Hammonasset Ford. Our salesman, James Filley, was a great person to worth with. He was not pushy I had a wonderful experience purchasing my car from Hammonasset Ford. Our salesman, James Filley, was a great person to worth with. He was not pushy at all and was able to show me all the features of the car. He was really great to work with and I am so happy with my new car. I would definitely recommend the dealership and especially James! Thanks! More

New Ford F-150 James filley was a very knowledgable salesman with a good personality, who was not pushy at all. I would deal with James on my next truck purchase. James filley was a very knowledgable salesman with a good personality, who was not pushy at all. I would deal with James on my next truck purchase. More

Amazing experience I bought a used Saab that had been traded in only a few days earlier. It had not gone through the inspection and cleaning process, but the price was r I bought a used Saab that had been traded in only a few days earlier. It had not gone through the inspection and cleaning process, but the price was right, the mileage was right, and the CarFax was good. There was some body rash on the lower front bumper that they promised to take care of, so I left it there. Note that I bought the car "As Is," with no warrantee. When I picked it up today it looked like a brand new car - superb cleaning and detailing. They had not just fixed the bumper rash - they had replaced and painted and installed a new lower valence. More incredible, however, is that they had done a ton of major repairs to the car, all at no cost to me. They were under no obligation to do so. I will recommend Hammonasset Ford to everyone I know. More

Great Experieince - Repeat Customer The best dealer experience I've ever had. This is my second lease with them and I am very happy. James and Steve made it happen for me and treated m The best dealer experience I've ever had. This is my second lease with them and I am very happy. James and Steve made it happen for me and treated me very well before during and FOLLOWING the close of our business. More

Great service Friendly service department, took the time to explain to me what was going on with my car. The repairs were done with in the time they told me and don Friendly service department, took the time to explain to me what was going on with my car. The repairs were done with in the time they told me and done right. More