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Hampton Ford Hyundai

North Hampton, NH

4.4
236 Reviews

177 Lafayette Road

North Hampton, NH

03862

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Showing 236 reviews

September 10, 2021

I just to say how wonderful Bill Grattan was selling me my Hyundai Elantra! He was knowledgeable, courteous and kind to me! i will highly recommend him to all my friends and family! More

by Marthamurray
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Grattan
Sep 18, 2021 -

Marthamurray responded

Please forward these comments to Bill Grattan with my thanks. Martha

August 27, 2021

This is my wife and I's forth time buying/leasing a car through Hampton Hyundai/Ford and our third time having Chu as our salesperson. I wouldn't have it any other way. Chu went above and beyond to make su More

by Jacob M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langlois, Unchu Lassor
August 24, 2021

Took 3+hrs for an oil change and failed inspection. Failed for 2 non issues, one .50 bulb they offered to change for $33! and e brake which they said would cost $320 just to find out what was wrong. Pu More

by Eddiezappa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Bergeron
Aug 26, 2021 -

Hampton Ford Hyundai responded

Good morning, Thank you for the review you left on DealerRater. I do think there are a few things you left out that I would like to discuss with you. Bacons fixed everything we told you that needed to be done. There were no "nonissues." Your bumper was repaired, as we told you was needed to be done. The headlight was buffed, as we told you was needed, and the bulb and brakes were addressed as we told you were needed for State Inspection. There was no classic smoke blowing as you described. The difference is the price. That is not smoke blowing Mr. Eddie Zappa-Stonge, that is one location having a different price structure and amenities another does not. Our labor rate is well within the average of any OE dealer in the area. Feel free to check. Your .50 bulb is the part. There is labor to put that part in which would total $33.00. Reference the additional time you were here. Yes, it was excessive. However, Dan was actually looking for alternatives to some things to try and save you some money seeing as the car is older. I will contact DealerRater and add our side of things to your very negative and unfair review of the dealership, and name calling of my Service Writer, Mr. Daniel Bergeron. Jason Marshall Service Manager Hampton Ford Hyundai 177 Lafayette Road No. Hampton, NH 03862 603.964.8771

June 22, 2021

We had a pleasant, strait forward, experience form the internet inquiry to the time we left in our new to us Tucson, what more can you ask for. More

by Tbperk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Larson, Kevin Sweeney
June 06, 2021

Just bought a new car. Scott was most helpful going above and beyond to answer all my ?s plus. I would recommend him to anyone. More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soterion
May 05, 2021

Scott was super helpful to me during the car buying process. I would highly recommend him to friends and family in the market for a new car More

by Foxie Sugar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soterion, Robert Larson
May 01, 2021

I found a great used car at this dealership and was able to make the transaction happen very quickly. It was an offbrand car (not Ford or Hyundai) that they had taken on trade. The detail department had don More

by surfskinh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soterion
April 17, 2021

If you want a Hyundai Kona, Michele Magnusson is the one to work with. She is extremely knowledgeable and knows the ins and outs of this car. Other places I looked, the sales representatives were much less More

by aec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Magnusson
February 19, 2021

We have purchased multiple cars at Hampton Ford and have enjoyed a great experience every time. Our salesperson, Kevin, has been a great help and very professional. The managers, Rob and Joe, are easy to wo More

by Bob the water filter guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Kevin Langlois, Robert Larson, Kevin Sweeney
January 06, 2021

Dan, my sales rep was very pleasant and went out of his way to find me the right car. I wasn’t actually in the market but my wife got such a good deal on her trade that I had to take a look. Things led to More

by Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Colette
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