Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hanania Mitsubishi
Jacksonville, FL
626 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
By Type
626 Reviews of Hanania Mitsubishi
Verified Customer
March 29, 2022
Wonderful Customer Service great help good attitude and great working together to keep customers to come back to buy another vehicle great working together to keep customers to come back to buy another vehicle More
by LSLITTLEJR74
Employees Worked With
Darlene Noel, David Morrison, Lou Tilahun
March 21, 2022
All the staff was very helpfull , they make easy for me to get the best deal ,totally happy great services I would recommend this dealer to my friends. to get the best deal ,totally happy great services I would recommend this dealer to my friends. More
by LATINA2466
Employees Worked With
Jaghab Jaghab, Lou Tilahun, Drew Dumi
March 21, 2022
Delivery was not up to par as Exterior was Cleaned but Interior was not... And the service center set up an Appt for the first service without even consulting me first?? Interior was not... And the service center set up an Appt for the first service without even consulting me first?? More
by HAINESM62
Employees Worked With
Jonathon Heffner, Lou Tilahun, Drew Dumi
March 21, 2022
Can I do 0 stars My 22 year old son purchased his first car from this dealership. I specifically asked the salesman about the service on this car and why the car was “running rough”. He stated that t first car from this dealership. I specifically asked the salesman about the service on this car and why the car was “running rough”. He stated that the previous owner had different “pipes” on the car which made it a little louder and Walter the sales manager at some point while we were there reiterated that the car was “well kept up by the previous owner and had no problems”. Now here 3 months later my son has moved out of town and the vehicle is in the shop and may need a new engine. Whenever I contact the dealership the general manager Dave just keeps saying “well you have the extended warranty” . The warranty has a $100 deductible, however, before the warranty company will “determine if they will fix it or not”, we have to pay, so far $2600 for the dealership to take the car apart and find out exactly what the warranty company needs to fix. This appears to be an issue that was known to the dealership prior to selling the car and an issue that they chose not to fix and not to disclose. The dealership has not tried to help us for make this right AT ALL. Dave just keeps referring us to the warranty company. Not a nice experience for someone buying their first car and trying to do things on their own More
by Juskayla
Employees Worked With
David Morrison
