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Handy Cadillac, Buick, GMC

1.0

1 Lifetime Review

405 Swanton Rd, Saint Albans, Vermont 05478 Directions
Sales: (802) 524-6531

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1 Review of Handy Cadillac, Buick, GMC

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April 18, 2017

"3 failed appointments for a simple repair."

- Jiseph King

Scheduled an appointment a week ahead for certified service. After waiting an 1-1/2 hours they informed me that they did not have the parts and would have to reschedule. When the parts arrived I asked if they would mount and balance my tires at no cost. Mike told me to bring them and ask management. I spoke with Heath about waving the fee and he said no. So I explained this is my second trip and I have a 1 hour commute each way, then he said he would split it with me because he has to pay his tech. I told Heath to forget it and I would rather leave negative feed back for my unpaid 7 hours of inconvenience. Thanks Heath for unacceptable hospitality. Joe

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Heath
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