Hank Graff Chevrolet Davison - Service Center
Davison, MI
1,345 Reviews of Hank Graff Chevrolet Davison - Service Center
Graffs service department is always helpful, knowledgeable, and most importantly, they're honest. Their prices are fair. I know the job is being done right. knowledgeable, and most importantly, they're honest. Their prices are fair. I know the job is being done right. More
Staff & technicians are always friendly, polite, knowledgeable & helpful . Regardless of the cost, knowing things will be done promptly will keep me going back. knowledgeable & helpful . Regardless of the cost, knowing things will be done promptly will keep me going back. More
Said yes, but it’s really not that black and white. Work was completed timely and well, and they were able to get me in on short notice but I have my doubts that I was charged for the work fairly. I was qu was completed timely and well, and they were able to get me in on short notice but I have my doubts that I was charged for the work fairly. I was quoted and charged for 7 hours of labor, but my car was only worked on for 6.5 (8:30 to 3:00) after the diagnosis/quote was provided and that includes the lunch hour when I assume the employee took a break to eat. Also, in searching for the job details (which is apparently a common issue on 2015 Yukons) online I found a GMC bulletin stating the job should take 3.2 hours. $1080 for 7 hours of labor, but perhaps it should have been around $500? That’s disconcerting. More
I have always received great customer service. Our 2016 chevrolet colorado having issues stalling while driving. They did everything possible to figure out. With no code pulling up it's hard to pin point chevrolet colorado having issues stalling while driving. They did everything possible to figure out. With no code pulling up it's hard to pin point the issue. Thank you Scott, Kevin in service department More
The car was supposed to be ready in 2 hours(1pm) didn’t get it back until the next day (4pm). It was almost going to be the following day. Which is crazy for a 2 hour job. I will say the commutation with T get it back until the next day (4pm). It was almost going to be the following day. Which is crazy for a 2 hour job. I will say the commutation with Trent was great. He kept me informed More
Went in the service area. Was taken care of in a timely manner and with much professionalism. The man that waited on me was Awesome and I was glad that I purchased for the first time from Hank Graph. Great manner and with much professionalism. The man that waited on me was Awesome and I was glad that I purchased for the first time from Hank Graph. Great staff and service! More